Hi, I’m
Sarah Scantland
Moncks Corner,SC
Tell your heart that the fear of suffering is worse than the suffering itself.
Paulo Coelho
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Innovative and curious team player always willing to learn and grow.
Overview
9
years of professional experience
Work History
Professional Builders Supply
Credit Manager
01.2024 - Current
Job overview
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.
Professional Builders Supply
Pricing Analyst and Sales Coordinator
11.2019 - 01.2024
Job overview
- Worked directly with Market President to analyze trends in sales and implemented successful process improvements.
- Created master spreadsheet with vlookups and pivot tables to streamline monthly and quarterly customer pricing proposals, decreasing overall time spent by half.
- Carefully monitored market trends to ascertain best pricing for company's products.
- Developed strong analytical and financial skills, which helped to anticipate market and company needs.
- Attended project meetings to provide updates and insights on project costs.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Trained new personnel regarding company operations, policies and services.
- Increased efficiency and team productivity by promoting operational best practices.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Lowe's Home Improvement
Customer Service Associate
08.2015 - 11.2019
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Led and implemented companywide projects such as “Build and Grow” and “Women's Day” on a store level.
- Demonstrated appropriate responses to loss prevention efforts and communicated findings with other area locations.
- Worked behind the scenes with district leaders to implement store-level changes
Disney College Program
Attractions Hostess
08.2018 - 01.2019
Job overview
- Actively used strong problem-solving skills and adaptability to assist guests to be recognized with two “Four Keys Cards”
- Demonstrated desire to learn and grow by taking classes with Disney Imagineers regarding different aspects of the company's marketing.
- Kept attraction neat and clean, following company policy and safety guidelines.
Charleston County Parks
Marketing Intern
05.2017 - 08.2017
Job overview
- Practiced search engine optimization to maximize efforts in creating brand awareness.
- Wrote engaging and successful marketing, advertising, and website copy.
- Measured and reported results of marketing initiatives.
- Assisted in tracking and organizing written, video, and image content for marketing channels.
- Established positive relationships with local business owners, leveraging those relationships to secure sponsorships.
Education
Charleston Southern University, North Charleston, SC
Bachelor of Business Administration from Marketing
05.2018
University Overview
Minor: Public Relations
Skills
- Proficient in Microsoft Office Suite
- Expert in Microsoft Excel
- Knowledgeable in Adobe Creative Suite
- Data Collection
- Consultative Sales
- Sales strategy development
- Client Retention Strategies
- Sales proficiency
- Training and mentoring
Timeline
Credit Manager
Professional Builders Supply
01.2024 - Current
Pricing Analyst and Sales Coordinator
Professional Builders Supply
11.2019 - 01.2024
Attractions Hostess
Disney College Program
08.2018 - 01.2019
Marketing Intern
Charleston County Parks
05.2017 - 08.2017
Customer Service Associate
Lowe's Home Improvement
08.2015 - 11.2019
Charleston Southern University
Bachelor of Business Administration from Marketing
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