I am a very dedicated person to any line of work I do and will always be sure to get the job done efficiently and correctly.
Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.
I am also currently completing my certificate to become an LPN at Belmont college. Upon completion of this course I will then bridge to RN.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Tuscarawas health center of aultman orrville
10.2023 - Current
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Maintained a neat reception area by organizing materials and tidying up furniture.
Verified visitors' identification cards before allowing access to the building.
Performed data entry tasks into various computer systems accurately and promptly.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Updated daily log book with information about visitors entering the premises.
Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
Assisted with special projects assigned by management when required.
Prepared welcome packages for new hires containing relevant paperwork and other important details.
Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Maintained an organized filing system of confidential client information in accordance with company policy.
Provided excellent customer service at all times while interacting with both internal and external customers.
Scheduled and confirmed appointments.
Personal Assistant
Park Village Health Care Center
08.2022 - Current
Helped residents with daily tasks such as bathing, changing, walking to dinner, getting ready for bed.
Kitchen/FOH Team Member
Atwood yacht club
01.2019 - 01.2022
Served and sat customers while keeping the store clean and moving
Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
Organized menus for each table according to established standards.
Verified that all orders were correct before serving them to customers.
Ensured compliance with health and safety regulations at all times.
Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
Stocked supplies such as silverware, condiments, napkins throughout the shift.
Communicated effectively with other team members to ensure smooth operation of restaurant activities.
Prepared hot beverages such as coffee or tea for customers upon request.
Followed opening and closing procedures as outlined by management team.