Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
· Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables
· Assist operations and local quality function in tracking, documenting, and reporting quality levels as well as CSR
· Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
· Develop or update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints
· Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to management and product development
· Provide training and support to quality assurance team on systems, policies, procedures, and core processes