Summary
Overview
Work History
Education
Skills
References
Timeline
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Sarah Schrock

OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

33
33
years of professional experience

Work History

Systems Analyst

Nordic Global
Madison, WI
01.2024 - Current
  • Tested, maintained and monitored computer programs and systems.
  • Coordinated and linked computer systems within organization to increase compatibility to share information.
  • Resolved complex technical problems by working directly with vendors or other external resources when necessary.
  • Analyzed user requirements and implemented system changes to improve efficiency.
  • Monitored system performance metrics to detect anomalies or potential issues before they arise.
  • Provided support for end users in troubleshooting system issues.
  • Created automated scripts to streamline routine tasks and reduce manual labor hours spent on processes.
  • Trained staff and users to work with computer systems and programs.
  • Documented all changes made to the production environment according to established change control procedures.
  • Identified opportunities for process improvement by analyzing existing systems, processes, and customer feedback.

Clinical Laboratory System Analyst

Mercy Health Partners
Cincinnati, Ohio
08.2000 - 12.2023
  • Identified opportunities for process improvement by analyzing existing systems, processes, and customer feedback.
  • Implemented effective communication protocols between internal teams working on different aspects of a given project.
  • Created and implemented processes to ensure successful completion of projects.
  • Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
  • Led meetings with internal team members, consultants and contractors.
  • Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Tested, maintained and monitored computer programs and systems.
  • Coordinated and linked computer systems within organization to increase compatibility to share information.
  • Resolved complex technical problems by working directly with vendors or other external resources when necessary.
  • Analyzed user requirements and implemented system changes to improve efficiency.
  • Monitored system performance metrics to detect anomalies or potential issues before they arise.
  • Provided support for end users in troubleshooting system issues.
  • Created automated scripts to streamline routine tasks and reduce manual labor hours spent on processes.
  • Trained staff and users to work with computer systems and programs.
  • Documented all changes made to the production environment according to established change control procedures.

Medical Laboratory Technologist

Riverside Mercy Hospital
Toledo, OH
08.1991 - 09.2000
  • Conducted comprehensive blood tests, including CBC, lipid panels, and glucose levels, ensuring accurate patient diagnoses.
  • Conducted microscopic analyses of blood, urine, and tissue samples, identifying abnormal cells or indicators of disease.
  • Monitored standardized clinical laboratory tests and procedures appropriate to blood banking.
  • Assisted with training new staff members/students on proper use of lab equipment and safety protocols.
  • Investigated and troubleshot problems with equipment to diagnose malfunctions.
  • Completed preventative maintenance on laboratory instruments to ensure optimal performance.
  • Developed standard operating procedures for various lab tests performed within the facility.
  • Participated in the development and validation of new laboratory tests and procedures, enhancing service offerings.
  • Participated in proficiency testing programs designed to maintain high-quality standards in the lab.
  • Reviewed test results for accuracy and completeness prior to releasing them to clinicians.
  • Managed the workflow of specimens in the laboratory, ensuring timely processing of requests.
  • Maintained accurate records of patient data, test results, and instrument calibrations in accordance with established guidelines.
  • Adhered to all applicable regulations governing laboratory operations such as CLIA and OSHA.
  • Cleaned and sterilized lab area, tools and equipment.

Education

Bachelor of Science - Biology/Medical Technology

Michigan State University
East Lansing, MI
06-1987

Skills

  • High Complexity Testing
  • Critical Thinking
  • Detail Oriented
  • Problem-solving abilities
  • Laboratory Equipment Maintenance
  • Interpersonal Skills

References

References available upon request.

Timeline

Systems Analyst

Nordic Global
01.2024 - Current

Clinical Laboratory System Analyst

Mercy Health Partners
08.2000 - 12.2023

Medical Laboratory Technologist

Riverside Mercy Hospital
08.1991 - 09.2000

Bachelor of Science - Biology/Medical Technology

Michigan State University

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Sarah Schrock