Sarah Schroller
Devine,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Head Cashier
Parker's Building Supply
Devine , Texas
04.2017 - 07.2024
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Monitored register drawers to ensure adequate change was available throughout each shift.
- Processed payments promptly for customers to exceed productivity standards.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions, and offered product advice.
Cashier
Devine Lumber Co.
Devine , Texas
02.2012 - 04.2013
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
Front Desk Receptionist
South Texas Rural Health Services
Devine , Texas
10.2007 - 11.2011
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Updated customer information in databases regularly to ensure accuracy of records.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Scheduled and confirmed appointments for clients and staff.
Education
High School Diploma -
Oliver Wendell Holmes High School
San Antonio, TX06-1991
Skills
- Drawer balancing
- Supply Restocking
- Customer Service Management
- Price Verification
- Payment Processing
- Positive Attitude
- Customer Service
- Cash Handling
- Cash Register Operation
- Punctual and Reliable
Languages
Spanish
Professional
Timeline
Head Cashier
Parker's Building Supply
04.2017 - 07.2024
Cashier
Devine Lumber Co.
02.2012 - 04.2013
Front Desk Receptionist
South Texas Rural Health Services
10.2007 - 11.2011
High School Diploma -
Oliver Wendell Holmes High School
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