Summary
Work History
Education
Skills
Timeline
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SARAH SCHWEIGER

Corpus Christi

Summary

Offering strong interpersonal skills and genuine interest in providing exceptional service, eager to learn and develop within customer service environment. Brings ability to quickly understand and adapt to new systems and processes, ensuring efficient and effective service delivery. Ready to use and develop communication and problem-solving skills in customer focused role.

Developed strong customer service skills in fast-paced environment, ensuring client satisfaction through effective communication and problem resolution. Skilled at managing multiple tasks and maintaining calm and professional demeanor under pressure. Looking to transition into new field, utilizing transferable skills to contribute to dynamic and customer-centric organization.

Work History

Customer Service Concierge

Sterling Air
  • Greeted customers and answered their inquiries regarding hotel services, amenities, and local attractions
  • Provided detailed information about the city's points of interest, restaurants, transportation options, and other activities
  • Arranged reservations for dining, entertainment, sightseeing tours, theater tickets, and sporting events
  • Coordinated with guests to provide special requests such as catering or beverages in guest lounge upon arrival
  • Assisted with check-in and check-out procedures including confirming reservation details for car rentals or plane side arrivals
  • Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor
  • Maintained a professional presence at the front desk area by adhering to dress code standards
  • Managed incoming calls from guests ensuring that all requests were handled efficiently and accurately
  • Processed payments for services rendered using cash register systems or POS terminals when necessary
  • Developed strong relationships with key partners to ensure smooth operations between departments
  • Ensured compliance with safety regulations within the workplace by following established guidelines
  • Monitored inventory levels of supplies required for daily operations including beverages and snacks for the crew (pilots) and FBO
  • Conducted regular inspections of lobby areas to ensure cleanliness is maintained at all times
  • Performed administrative duties such as filing paperwork related to concierge service transactions
  • Acknowledged and greeted guests entering or leaving building, promoting pleasant environment
  • Directed incoming calls and messages to appropriate staff
  • Handled mail and package deliveries, keeping items secure
  • Maintained guest privacy and building reputation by keeping information confidential
  • Scheduled conference room and other reservations using proprietary software
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Streamlined communication channels for improved customer service experience and faster issue resolution.

Medical Driver

KERICO
  • Accurately followed daily delivery routes and schedules
  • Provided courteous and professional customer service to patients, caregivers, and medical staff
  • Loaded, unloaded, and transported materials between various locations in a timely manner
  • Communicated with dispatch personnel regarding changes in delivery schedules for patients
  • Documented each transport with patient name, mileage and services rendered
  • Transported patients to and from residences and medical facilities in both emergency and nonemergency situations
  • Sanitized inside of vehicle after each transport to avoid spread of germs
  • Decreased incidents of late arrivals by efficiently planning routes according to daily schedules, accounting for potential delays such as construction or traffic congestion.
  • Expanded knowledge of local roadways, enabling faster transportation times even during peak traffic hours.

Airbnb Host

HOME OWNERS
  • Greeted guests upon arrival and provided information about the property and local area
  • Organized and maintained a clean, safe, and inviting environment for guests
  • Responded to guest inquiries in a timely manner by phone, email, or text
  • Created detailed listings on Airbnb with photos and accurate descriptions of the property amenities
  • Maintained an organized system for tracking bookings, payments, cancellations, reviews
  • Implemented policies that promoted positive experiences for both owners and guests
  • Advised guests on attractions in the local area based on their interests
  • Performed regular inspections of properties prior to guest arrivals to ensure safety standards were met
  • Processed payments through secure payment gateways like PayPal or Venmo
  • Stayed up-to-date on industry trends so that best practices could be implemented
  • Answered telephones to assist customers and resolve issues
  • Oversaw maintenance, appearance and performance of company vehicles
  • Advised housekeeping staff of rooms vacated and ready for cleaning
  • Explained how TV remote, heating/cooling, WiFi access and locks worked to hotel guests
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills
  • Offered guests beverages and refreshments upon check-in
  • Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
  • Resolved conflicts or miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.

Bartender/ Server

PELICAN'S COVE
  • Greeted customers and provided excellent customer service
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards
  • Processed payments accurately and efficiently with POS system
  • Assisted in setting up the bar for service shift
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff
  • Stocked ice bins and coolers as needed throughout shift
  • Organized storeroom inventory of supplies such as cups, napkins, straws
  • Performed opening and closing duties including restocking supplies
  • Adhered to state regulations regarding serving alcohol responsibly
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received
  • Checked identification cards for proof of age prior to serving alcohol beverages
  • Participated in weekly team meetings to discuss goals and objectives set by management
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer
  • Greeted guests with friendliness and professionalism
  • Effectively multitasked within fast-paced environment
  • Worked in close collaboration with team members to ensure customers received high-quality service
  • Made friendly conversation with customers to provide enjoyable bar experience
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Sales Representative

Women's Apparel
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Stayed up-to-date with industry trends to position company as market leader.
  • Exceeded sales targets through effective planning and goal setting.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Education

Certificate - Administration Assistant

Stratford Career Institute
Corpus Christi, TX
12-2026

Skills

  • Scheduling appointments
  • Complaint handling
  • Language fluency
  • Empathy display
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Verbal and written communication
  • Phone etiquette
  • Data entry
  • Attention to detail
  • Multitasking Abilities

Timeline

Customer Service Concierge

Sterling Air

Medical Driver

KERICO

Airbnb Host

HOME OWNERS

Bartender/ Server

PELICAN'S COVE

Sales Representative

Women's Apparel

Certificate - Administration Assistant

Stratford Career Institute

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SARAH SCHWEIGER