Sarah Scott
Edina,MN
Summary
Experience driven and hard working professional looking for a career in customer service and care giving. I strive to make my place of work warm positive and welcoming for all staff and guest. Dedicated to my team and the stores growth. With my 10+ in management, I am looking to relocate to the Naples area and continue my love for leadership and cookies!
Overview
8
8
years of professional experience
1
1
Certification
Work History
DEPARTMENT HEAD AQUATICS
- CHILDCARE
- Increased sales and profits by 136%, balanced pay roll expenses and increased sales by hosting events
- Deliver uncompromising quality service in safe environment for all
- Maintained department cleanliness, and organization with cleaning check sheets
- Responsible for all Family and junior memberships, Account changes, Kids
- Activities and lessons
Assistant Manager
Crumbl Cookies
05.2022 - Current
- Reviewed sales and gross profit report to assess company efficiency.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- experience with Sysco ordering systems, tracking trends to ensure optimal efficiency.
GENERAL MANAGER
Purre Bare, Lifetime Fitness
01.2021 - 05.2022
- Created Marketing and sales Campaigns to drive and increase revenue
- Ready to assist all members with account changes and booking future appointments
- Creating and implementing policies, schedules and procedures in a healthy fun
- Environment
- Training and on boarding of all staff to ensure quality and development of the front desk service.
HEADGUARD AND ASST MANAGER
YMCA
01.2014 - 01.2020
- Head of the aquatics department, programming, all office supplies purchasing
- Assist families with swim lessons and other family account needs
- Training, and development of all staff, hiring and firing, staff and business scheduling
- Programing hours: Teaching 1:1 private lessons, group lessons and coaching swim team.
Education
BACHELOR OF SCIENCE - HUMAN DEVELEPOMENT
CONTACT
South Dakota State University
2022
Skills
- Highly organized, Self-motivated,
- Time, Management, Passion for families and children
- Team player, Critical thinking skills,
- Thrives in a High-pace environment
- Highly proficient customer service, Training and staff development
- Staff, Word, Excel, Abode all highly
Certification
Food handlers
Timeline
Assistant Manager
Crumbl Cookies
05.2022 - Current
GENERAL MANAGER
Purre Bare, Lifetime Fitness
01.2021 - 05.2022
HEADGUARD AND ASST MANAGER
YMCA
01.2014 - 01.2020
DEPARTMENT HEAD AQUATICS
BACHELOR OF SCIENCE - HUMAN DEVELEPOMENT
CONTACT
South Dakota State University
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