Sarah Scott
Heartland Customs
8
years of professional experience
Experienced automotive professional with strong background in repair and restoration. Extensive expertise in auto body repair, fiberglass restoration, metal work, and professional detailing. Known for strong attention to detail, craftsmanship, and commitment to customer satisfaction. Driven to push my expertise into other areas.
Work History
Auto Body Technician/Detailer
2 Years 8 Months- Executed high-quality auto body repairs, ensuring adherence to safety and quality standards.
- Inspected vehicles to identify and document repair needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Conducted thorough inspections of vehicles to identify damage and necessary repairs.
- Collaborated with team members to streamline repair processes, enhancing overall productivity.
- Tested and adjusted newly repaired vehicles to verify proper function.
- Performed thorough inspections on restored vehicles prior to painting.
- Performed high-quality detailing using industry-standard equipment and products to protect vehicles' finish.
Owner
2 Years 7 Months- Founded and managed a full-service auto detailing business, providing interior and exterior detailing, paint correction, and various vehicle restoration services.
- Built and maintained strong customer relationships through exceptional service, resulting in repeats and referrals.
- Managed daily business operations, including scheduling, estimating, invoicing, inventory management, and budgeting.
- Performed high-quality detailing using industry-standard equipment and top of the line products to restore and protect vehicle finishes.
- Conducted paint decontamination, polishing, scratch removal, and surface protection treatments to exceed customer expectations.
- Developed marketing strategies through social media, word-of-mouth, and local partnerships to grow the customer base.
- Ensured compliance with environmental, safety, and workplace regulations.
Auto Detailer
2 Years 9 Months- Conducted thorough vehicle cleaning, including exterior washing and interior detailing.
- Implemented quality control checks to ensure high standards of cleanliness and detailing consistency.
- Trained new team members on proper detailing techniques and safety protocols to foster skill development.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Fostered a positive work environment by consistently demonstrating strong leadership skills, emphasizing teamwork and open communication among staff members.
- Maintained a clean and organized work environment for efficient detailing processes.
- Conducted thorough inspections of vehicles before and after service to guarantee client satisfaction.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Managed inventory of cleaning supplies and tools, optimizing resource allocation and usage.
- Analyzed customer feedback to identify areas for improvement in detailing services offered.
Education
High School Diploma
No Degree - Auto Body
Skills
Cost estimation
Structural repair
Body filler application
Vehicle assembly
Dent hammering
Composite repair
Attentive to detail
Customer service
Excellent work ethic
Leak prevention
Body panel repair
Buffing techniques
Color sanding
Surface sanding
Headlight restoration
Cost estimation
Vehicle inspection
Team leadership
Team collaboration
Time management
Computer skills
Timeline
Auto Body Technician/Detailer
Heartland Customs
11.2023 - CurrentRead More
Owner
Sarah's Auto Detailing
04.2021 - 11.2023Read More
Auto Detailer
The Detail Shop
04.2018 - 01.2021Read More
ASTEC Charter High School
High School Diploma
Read More
Mid-America Technology Center
No Degree from Auto Body
Read More