Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
14
14
years of professional experience
Work History
Twitch Affiliate
Twitch.tv
Weeki Wachee, FL
01.2023 - Current
Created content for Twitch streams to engage viewers and increase engagement.
Developed strategies for increasing viewership on Twitch streams.
Monitored chatroom activity to ensure appropriate content was being shared by viewers.
Set up equipment such as microphones, cameras, lighting, and other audio and visual components prior to streaming.
Edited video footage of past streams for promotional purposes.
Researched trends in the gaming industry to develop new ideas for streaming content.
Analyzed data from previous streams to identify areas of improvement and track progress over time.
Collaborated with other streamers to produce high-quality content that appeals to a wide audience base.
Negotiated contracts with sponsorships and advertisers interested in collaborating with the streamer's channel.
Engaged with followers through social media platforms including Twitter, Facebook, Instagram, YouTube.
Organized giveaways and contests during live streams as part of marketing efforts.
Managed donations received from viewers during live streams.
Promoted upcoming streams through various online channels such as Reddit or Discord servers.
Created graphics such as banners and logos for use on Twitch channels or promotional materials.
Maintained records of all financial transactions related to streaming activities.
Troubleshot technical issues that may arise during live broadcasts.
Assisted in developing a brand identity for the streamer's channel through consistent messaging across all digital platforms.
Showed discipline and responsible nature during and outside of competitions.
Participated in community events to bring positive attention to organization.
Watched videos post-competition to assess performance and identify weaknesses.
Practiced good sportsmanship before, during and after sporting events and practices.
Adhered strictly to rules and regulations of activities department and district.
Certified Professional Makeup Artist
Myself
Weeki Wachee, FL
11.2020 - Current
Consulted with clients to determine desired looks and styles for makeup applications.
Created custom looks that complemented the client's features and outfit.
Applied cosmetics, including foundation, blush, eyeshadow, eyeliner, and mascara to enhance natural beauty of customers' faces.
Performed corrective makeup techniques to even out skin tones and hide blemishes.
Provided makeup services for special occasions such as weddings, proms, photo shoots, or other events.
Advised clients on appropriate products and tools needed for their individual needs.
Demonstrated how to apply makeup correctly using a variety of brushes and sponges.
Maintained cleanliness of work areas before and after each customer service appointment.
Kept up-to-date with current trends in the beauty industry through research and attending workshops and classes.
Researched different brands of cosmetics to identify which products are best suited for a particular look or style.
Assisted in product promotion activities by providing demonstrations at store locations or trade shows.
Instructed clients on proper maintenance of their make up kits between appointments.
Developed innovative ideas for creating unique looks that would appeal to potential customers.
Inspected quality of all cosmetic products used during services to ensure they meet standards.
Attended fashion shows as part of promotional efforts for company's products.
Developed relationships with key personnel in the beauty industry such as photographers, stylists.
Monitored inventory levels of supplies needed for daily operations.
Collaborated with marketing team on campaigns featuring company's cosmetic line.
Ensured compliance with health regulations regarding handling and disposal of cosmetics materials.
Participated in professional development programs to stay abreast of latest advances in the field.
Provided makeup services for weddings, proms and other special events.
Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
Applied makeup to clientele to cover imperfections and create new looks.
Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
Maintained counter hygiene standards with sanitized display units, tools and testers.
Created brand awareness through sharing and demonstration of product knowledge.
Promoted sales events and product launches to customers.
Maintained inventory levels by stocking, rotating and replenishing units.
Cleaned display units, tools and testers throughout day to reduce spread of harmful germs or bacteria.
Participated in continuous education workshops to stay updated on makeup advancements.
Ensured sanitation and cleanliness of all makeup tools and workspaces.
Developed a strong portfolio showcasing a variety of makeup styles.
Handled sensitive skin issues with care, recommending suitable products.
Enhanced natural beauty, focusing on highlighting individual features.
Designed customized makeup looks to meet client specifications and satisfaction.
Worked closely with hairstylists and wardrobe stylists to complete looks.
Utilized airbrush makeup techniques for flawless, long-lasting coverage.
Created special effects makeup for theatre, television, and movie productions.
Managed makeup inventory, ordering products as needed while staying within budget.
Built and maintained a professional makeup kit with high-quality products.
Conducted makeup trials to ensure client approval before special events.
Matched foundation and concealer perfectly to various skin tones and types.
Maintained an extensive knowledge of current makeup trends and techniques.
Adapted quickly to last-minute changes in client requests or creative direction.
Developed new styles and techniques.
Customized styles, services and products to suit client needs and maintain customer satisfaction.
Updated and maintained customer information records and beauty services provided.
Responded to customer inquiries by phone, email, and in person.
Kept work stations clean and sanitized scissors, combs and other styling tools.
Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
Massaged and treated scalp using hands, fingers or vibrating equipment.
Trained or supervised other hairstylists, hairdressers and assistants.
Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
Shampooed, conditioned and dried hair and scalp or hairpieces.
Combed, brushed and sprayed hair or wigs to set style.
Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
Applied water or setting, straightening or waving solutions to hair.
Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
Used curlers, rollers and curling irons to press and curl hair.
Bleached, dyed or tinted hair using applicator or brush.
Shaved, trimmed and shaped beards and mustaches.
Content Creator
Myself
Weeki Wachee, FL
01.2016 - Current
Developed content strategies for social media platforms such as Facebook, Twitter, and Instagram.
Created compelling visuals to accompany written content.
Researched topics related to the brand's industry to develop original content ideas.
Edited videos using Adobe Premiere Pro and After Effects software.
Collaborated with other departments in order to ensure content was consistent with the brand's messaging.
Ensured all published content adhered to best practices in terms of SEO optimization.
Managed multiple projects while meeting tight deadlines.
Monitored analytics on a regular basis and adjusted strategy accordingly.
Sourced relevant images, graphics, audio files, video clips for use in digital content.
Assisted with developing promotional campaigns across multiple channels.
Provided support during live events by creating real-time updates via social media outlets.
Built relationships with influencers who could help promote the brand's message online.
Curated content for social media platforms.
Planned, produced and edited video projects to maximize engagement.
Posted useful, creative and timely content on social media, blog and website.
Utilized editing and photography tools to enhance storytelling.
Proposed creative ideas to engage followers with different content types and formats.
Maintained knowledge of digital technology and social media trends, media requirements, and best practices.
Utilized well-developed social listening skills to craft valuable original content.
Worked closely with marketing, advertising and management teams to plan ideal timing for campaigns.
Collaborated with social media managers to define channel content needs.
Developed GIFs, memes and other entertaining visual content to engage audiences and gain followers.
Managed community engagement through comments and direct messaging on social platforms.
Monitored trends and updates in content creation tools and platforms for continuous improvement.
Developed content governance guidelines to ensure consistency and quality across all channels.
Utilized graphic design software to create visually appealing images and infographics.
Coordinated with the marketing team to align content with promotional campaigns.
Collaborated with influencers and other content creators to expand brand visibility.
Produced high-quality video content for YouTube, resultingin an increase in subscriber count.
Developed and maintained a content calendar that ensured timely publication across multiple platforms.
Curated content for a diverse audience, tailoring messages to different demographic groups.
Authored press releases and media advisories that increased brand exposure.
Wrote and edited product descriptions that boosted conversion rates.
Conducted keyword research to guide content creation and optimize reach.
Dressed in costume to create character and provide memorable experience for guests.
Hosted shows and engaged guests on and off stage.
Performed talents before live audiences in concerts, recitals and educational presentations.
Learned acting, dancing and other skills required for dramatic roles.
Improved guest experiences by collaborating with entertainment team on production changes.
Posed for pictures with guests and excelled at improvisation and story-telling.
Told jokes to guests and displayed good humor to encourage laughter and excitement.
Rehearsed choreographed dance routines to deliver flawless venue performances.
Assistant Hairstylist
Leaf Aveda Salon Spa
Weeki Wachee, FL
10.2017 - 11.2017
Assisted hairstylists in shampooing, conditioning and styling clients' hair.
Maintained a clean and sanitary work station.
Provided advice to clients on how to maintain their hairstyles at home.
Recommended professional hair care products to customers.
Greeted all customers upon arrival and provided excellent customer service.
Organized salon supplies including tools, combs, brushes, towels.
Adhered to safety protocols when performing any chemical services such as coloring or bleaching.
Performed deep scalp treatments for clients with dry or damaged hair.
Checked out customers after services were completed using a POS system.
Prepared dyes and other color solutions according to instructions.
Maintained inventory of products in stock by ordering new items when necessary.
Swept floors and cleaned stations between appointments.
Ensured that all equipment was properly sterilized before use.
Worked with colleagues to create attractive displays for product promotion in the salon.
Introduced customers to cutting-edge beauty trends and products where applicable.
Maintained inventory of hair products.
Informed customers of new beauty trends and products.
Performed basic administrative work, including answering phone and setting appointments.
Sanitized tools, followed safety standards and kept salon clean and safe.
Shampooed, conditioned and rinsed clients' hair.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Collected payment from customers and scheduled next appointments.
Backed up reception desk by answering phones, scheduling appointments and processing payments.
Fostered clean and sanitary work environment to protect customers and staff from infection.
Scheduled appointments for customers using internal software system.
Treated customers to shampooing and head massage to promote loyalty.
Beautified customers by performing facials and waxing.
Kept work stations clean and sanitized scissors, combs and other styling tools.
Assistant Hairstylist
Matrix Professional Hair Color & Care
Weeki Wachee, FL
01.2014 - 01.2016
Assisted hairstylists in shampooing, conditioning and styling clients' hair.
Maintained a clean and sanitary work station.
Provided advice to clients on how to maintain their hairstyles at home.
Demonstrated knowledge of the latest hair trends and styles.
Recommended professional hair care products to customers.
Greeted all customers upon arrival and provided excellent customer service.
Organized salon supplies including tools, combs, brushes, towels.
Adhered to safety protocols when performing any chemical services such as coloring or bleaching.
Performed deep scalp treatments for clients with dry or damaged hair.
Assisted with special events such as fashion shows or photo shoots.
Prepared dyes and other color solutions according to instructions.
Maintained inventory of products in stock by ordering new items when necessary.
Swept floors and cleaned stations between appointments.
Ensured that all equipment was properly sterilized before use.
Helped style wigs for customers who have lost their hair due to medical conditions or treatments.
Worked with colleagues to create attractive displays for product promotion in the salon.
Attended workshops and seminars related to hairstyling techniques.
Introduced customers to cutting-edge beauty trends and products where applicable.
Maintained inventory of hair products.
Informed customers of new beauty trends and products.
Performed basic administrative work, including answering phone and setting appointments.
Sanitized tools, followed safety standards and kept salon clean and safe.
Shampooed, conditioned and rinsed clients' hair.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Assessed inventory levels of salon retail products to maintain well-stocked stations.
Fostered clean and sanitary work environment to protect customers and staff from infection.
Washed, colored, cut and styled hair for high volume of clients daily.
Evaluated client hair type, condition and desired outcome to determine ideal services.
Blow-dried, flat ironed, curled and styled clients' hair.
Kept notes listing preferences and services provided to clients for quick reference.
Evaluated client's hair and physical features to determine style and cut plans.
Treated customers to shampooing and head massage to promote loyalty.
Analyzed clients' hair condition and type.
Kept work stations clean and sanitized scissors, combs and other styling tools.
Sold products based on customer needs, scalp conditions and recommendations from supervisors.
Kept detailed track of client preferences and product needs to effectively schedule appointments, maintain inventory and optimize customer service.
Gave customers scalp massages and adhered to safety and service procedures to maintain customer safety and enhance satisfaction with salon services.
Managed and updated shampooing, retail corner and hairdresser supply inventories to meet project demands.
Worked Premiere Orlando with models backstage
Worked Matrix Destination with Nicholas French Matrix Director
Assisted Professional photoshoots with Lead Hair Artists Patrick Heid, Chrystofer Benson, Nicholas French
Worked with Joseph Cartright- Beauty & Fashion Creative Director, Photographer, Editor-in-Chief HM Magazine
Worked with Tabatha Coffey
Traveled for work to Las Vegas, New York, California, Chicago, Florida
Attractions Operator
Universal Orlando
Orlando, FL
11.2013 - 01.2014
Greeted guests upon arrival, providing helpful information and directions as needed.
Assisted with attractions setup, including setting up props and equipment for events.
Verified tickets for admission to ensure accuracy of admissions data.
Provided customer service support by answering questions about attractions and activities.
Performed daily safety checks on rides and attractions to ensure compliance with safety standards.
Monitored ride queues to ensure that visitors had a safe and enjoyable experience.
Ensured all visitors followed attraction guidelines and rules regarding safety regulations.
Maintained cleanliness of attractions area, including picking up trash and debris from the grounds.
Operated amusement park rides such as roller coasters, carousels, ferris wheels. safely according to manufacturer's instructions.
Inspected ride restraints, harnesses, cables, track systems and other components regularly for wear or damage.
Conducted regular maintenance on attractions equipment to keep them in good working order.
Interacted with customers in a friendly manner while resolving any concerns they may have had regarding the attractions or services offered at the facility.
Reported any incidents or accidents immediately to management staff for appropriate action.
Followed procedures outlined in emergency response plans in case of an incident or accident.
Instructed passengers on proper use of safety devices before each ride cycle.
Adhered to all safety protocols while operating rides and attractions.
Checked guest's height restrictions prior to allowing entry onto certain rides.
Assisted guests who required special assistance during their visit.
Supervised loading and unloading areas of rides and monitored riders' behavior inside the ride vehicles.
Responded quickly to all mechanical breakdowns ensuring minimal disruption to operations.
Operated ride with attention to proper functioning and safety as guests get on and off ride.
Fastened patrons' safety belts and bars to prevent injuries during ride.
Erected barriers in front of ride to admit correct amount of persons to loading platform.
Obtained CPR and First Aid certifications to maintain guest safety in emergency situations.
Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
Operated attraction equipment precisely to concur with operational procedures.
Communicated with manager to discuss ride maintenance or repair issues.
Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
Inspected equipment to detect wear and tear and noted parts needing immediate repair.
Gave cohesive directions to guests to easily find attractions, restaurants, and restrooms.
Collaborated with peers to deliver consistent service and promote customer retention.
Educated patrons on facilities, entertainment options and rules and regulations.
De-boarded passengers for safety to repair attraction equipment for optimal operation.
Trained new employees on ride operations, pointing out safety mechanisms and features.
Assisted patrons with unloading and loading to remain compliant with safety regulations.
Checked seatbelts of riders to maximize safety and manage risk.
Pulled down safety bars and secured riders according to specified attraction details.
Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
Tracked and reported ride operation data, including guest throughput and incident reports.
Conducted daily inspections of ride equipment and machinery for potential safety hazards.
Maintained cleanliness around ride area, ensuring a pleasant environment for guests.
Ensured safe operation of amusement park rides, adhering to strict safety protocols.
Updated ride operation logs and maintenance records accurately and timely.
Provided clear instructions to riders regarding safety procedures and ride requirements.
Managed queues and flow of guests, maintaining order and efficiency.
Participated in regular safety drills and training sessions to enhance emergency preparedness.
Assisted guests with special needs, ensuring accessibility and safety.
Operated ride control panels and monitored ride performance during operation.
Managed ride lighting and sound effects, enhancing guest experience.
Handled guest inquiries and resolved complaints regarding ride experiences.
Responded promptly to ride malfunctions, implementing emergency procedures when necessary.
Assisted in the development of emergency evacuation plans for rides.
Monitored weather conditions to ensure ride safety during adverse weather.
Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
Monitored patrons and equipment during rides to prevent accidents.
Provided physical assistance to visitors getting onto and off of rides.
Cleaned vehicles, booths and seats on rides to achieve sanitary compliance with park regulations.
Dance Instructor
Flava’ Dance Academy
Kissimmee, Florida
10.2013 - 01.2014
Developed and implemented dance classes for students of all ages, levels and abilities.
Organized and monitored rehearsals to ensure the quality of performances.
Instructed students in the basics of various dance styles such as ballet, jazz, hip-hop, tap and contemporary.
Taught a variety of techniques including strhing, leaps, turns and jumps.
Provided individual feedback on student performance to help them improve their skills.
Created choreography routines for soloists and groups based on specific themes or stories.
Assisted in designing costumes for performances according to the theme or story line chosen.
Collaborated with other instructors to develop lessons plans that meet the needs of each student's level of ability.
Communicated regularly with parents regarding student progress and any issues that arise during class time.
Maintained accurate records of attendance, payments received and lesson plans used for each class session.
Created a safe environment where students can learn without fear of criticism or judgment.
Regularly reviewed music selections for upcoming classes or performances.
Demonstrated proper technique while teaching new movements or steps.
Encouraged creative expression through improvisation exercises.
Upheld studio guidelines and legal requirements for dancer and staff protection.
Kept classrooms tidy and clean for group and one-on-one instruction.
Planned choreography for group performances and recitals.
Maintained effective working relationships with staff members, students and parents.
Prepared and delivered carefully-crafted lessons to introduce students to proper dance techniques and positions while building ballet knowledge.
Accommodated students with special needs by using different teaching styles, encouraging each to learn at appropriate pace.
Character Performer
Disney Cruise Lines
Orlando, FL
11.2012 - 09.2013
Engaged with guests in character interactions, providing positive entertainment experiences.
Performed various characters while engaging with guests and adhering to safety regulations.
Maintained an upbeat attitude while interacting with guests of all ages.
Provided assistance to other performers when needed and requested.
Adapted performances based on the needs of the environment and audience.
Greeted guests upon their arrival and ensured a smooth transition into the park area.
Assisted in maintaining costumes for use during performances.
Ensured props were properly handled, stored, and maintained according to safety standards.
Created unique shows featuring characters from different franchises or movies.
Followed predetermined scripts for each performance, delivering lines accurately and clearly.
Interacted with guests through social media platforms such as Instagram, Twitter, or YouTube.
Responded quickly to any guest inquiries or complaints in a professional manner.
Prepared for upcoming events by researching new characters or storylines.
Collaborated with other performers to create dynamic group performances.
Developed creative ideas for improving existing character-based entertainment programs.
Organized special activities such as photo opportunities or meet-and-greets.
Participated in team meetings to discuss ways of enhancing customer service experience.
Developed innovative methods of entertaining children through theatrical playacting.
Rehearsed regularly to ensure optimal performance levels during shows.
Participated in promotional events such as parades or festivals representing company brand.
Conveyed each character's story through speech, body language and movement.
Portrayed and interpreted roles with speech, gestures and body movements to entertain and inform audiences.
Maintained personal appearance by meeting costume and makeup requirements.
Performed humorous and serious interpretations of emotions, actions and situations with body movements and facial expressions.
Impersonated mannerisms and voices of others and contorted face to amuse audiences.
Worked closely with directors, fellow performers and writers to identify and perfect optimal performance techniques.
Attended auditions and casting calls to audition for roles.
Performed common-knowledge and original illusions to provide entertainment to diverse audiences.
Completed media interviews on television, radio, and digital podcasts or videos to promote performances.
Rehearsed lines alone and with partners or teams to solidify top-notch delivery.
Learned about characters in scripts and relationships to each other to develop role interpretations.
Introduced performances and performers to stimulate excitement and coordinate smooth transition of acts during events.
Helped prepare stages, move props and break down stages to support smooth productions.
Studied and rehearsed roles from scripts to interpret, learn and memorize lines.
Worked closely with directors and other actors to find interpretation most suited to role.
Used singing, dancing and musical instruments to enhance performances.
Worked on The Disney Dream with many roles including Mickey & Minnie Mouse, Dopey & more
Mainstage Performer in The Walt Disney Theatre in the shows “Believe” & “The Golden Mickeys”
Understudy “Ariel” from The Little Mermaid in “The Golden Mickeys” Mainstage show
Learned how to professionally apply Makeup/Prosthetics/Wigs/Colored Contacts
Learned how to Professionally style Disney Wigs
Character Performer
Walt Disney World Resort
Orlando, FL
06.2010 - 11.2012
Engaged with guests in character interactions, providing positive entertainment experiences.
Performed various characters while engaging with guests and adhering to safety regulations.
Maintained an upbeat attitude while interacting with guests of all ages.
Provided assistance to other performers when needed and requested.
Adapted performances based on the needs of the environment and audience.
Greeted guests upon their arrival and ensured a smooth transition into the park area.
Assisted in maintaining costumes for use during performances.
Ensured props were properly handled, stored, and maintained according to safety standards.
Created unique shows featuring characters from different franchises or movies.
Followed predetermined scripts for each performance, delivering lines accurately and clearly.
Prepared for upcoming events by researching new characters or storylines.
Collaborated with other performers to create dynamic group performances.
Developed creative ideas for improving existing character-based entertainment programs.
Rehearsed regularly to ensure optimal performance levels during shows.
Participated in promotional events such as parades or festivals representing company brand.
Conveyed each character's story through speech, body language and movement.
Portrayed and interpreted roles with speech, gestures and body movements to entertain and inform audiences.
Maintained personal appearance by meeting costume and makeup requirements.
Performed humorous and serious interpretations of emotions, actions and situations with body movements and facial expressions.
Learned about characters in scripts and relationships to each other to develop role interpretations.
Rehearsed lines alone and with partners or teams to solidify top-notch delivery.
Performed common-knowledge and original illusions to provide entertainment to diverse audiences.
Attended auditions and casting calls to audition for roles.
Worked closely with directors, fellow performers and writers to identify and perfect optimal performance techniques.
Impersonated mannerisms and voices of others and contorted face to amuse audiences.
Education
Graduate Certificate - Professional Makeup Artistry
Plouise Makeup Academy
London
12-2020
Graduate Certificate - Professional Makeup Artistry
Pout By Lipsticknick
California
11-2020
Cosmetology License - Cosmetology
Bene’s Career Academy
Spring Hill Florida
12-2018
High School Diploma -
HomeLife Academy
Orlando Florida
07-2011
Skills
Special occasion makeup application
Fashion editorial shoots
Skin-tone management
Sanitation Practices
Color composition
Color principles
Bridal makeup application
Customer consulting
Beauty transformations
Makeovers
Air-brushing application
Detail-orientated
Film and television makeup
Endurance
Makeup Application
Special Effects
Social Media Content
Extreme makeup design
Makeup and Lashes
Theatrical looks
Editorial looks
Professional Networking
Timeline
Twitch Affiliate
Twitch.tv
01.2023 - Current
Certified Professional Makeup Artist
Myself
11.2020 - Current
Assistant Hairstylist
Leaf Aveda Salon Spa
10.2017 - 11.2017
Content Creator
Myself
01.2016 - Current
Assistant Hairstylist
Matrix Professional Hair Color & Care
01.2014 - 01.2016
Attractions Operator
Universal Orlando
11.2013 - 01.2014
Dance Instructor
Flava’ Dance Academy
10.2013 - 01.2014
Character Performer
Disney Cruise Lines
11.2012 - 09.2013
Character Performer
Walt Disney World Resort
06.2010 - 11.2012
Graduate Certificate - Professional Makeup Artistry
Plouise Makeup Academy
Graduate Certificate - Professional Makeup Artistry