Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Senseney

Wenatchee,WA

Summary

Friendly and reliable professional, skilled at delivering customers a memorable dining experience. Talented provider of efficient order reception and food delivery. Accurately fulfills all special requests and addresses individual customer needs to support an optimal dining experience. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Delivery Driver

Uber Eats
06.2021 - Current
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.

Food Runner

Hilton Tapatio Cliffs Resort
07.2020 - 06.2021
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Cleared tables immediately after guests left in preparation for next party.
  • Assisted servers with table settings and beverage refills to support high-volume shifts.

Food Runner/Delivery Driver

Panera Bread
10.2019 - 07.2020
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Cleared tables immediately after guests left in preparation for next party.
  • Maintained speed of service for food orders while minimizing errors and complaints.

Hostess

Red Robin
04.2019 - 10.2019
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.

Delivery Driver

Pizza Hut
06.2018 - 10.2019
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Processed payments, made change and provided receipts.
  • Stayed in constant communication with dispatching team to quickly respond to delivery updates.

Crew Member

Wendys
04.2017 - 06.2018
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.

Sales Associate

Old Navy
04.2016 - 05.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Education

High School Diploma -

Wenatchee High School
Wenatchee, WA
06.2018

Skills

  • Customer Service
  • Teamwork
  • Friendly attitude
  • Time management
  • Communication
  • Attention to detail

Certification

  • Food handlers card
  • Liquor law training

Timeline

Delivery Driver

Uber Eats
06.2021 - Current

Food Runner

Hilton Tapatio Cliffs Resort
07.2020 - 06.2021

Food Runner/Delivery Driver

Panera Bread
10.2019 - 07.2020

Hostess

Red Robin
04.2019 - 10.2019

Delivery Driver

Pizza Hut
06.2018 - 10.2019

Crew Member

Wendys
04.2017 - 06.2018

Sales Associate

Old Navy
04.2016 - 05.2017

High School Diploma -

Wenatchee High School
Sarah Senseney