Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Shaaban

West Windsor,NJ

Summary

Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Detail-oriented with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.


Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

11
11
years of professional experience

Work History

Executive Assistant to the Senior Vice President

Anti Defamation League
03.2019 - Current
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time while processing reimbursements
  • Organized and coordinated conferences and monthly meetings.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data. Conducted research and analyzed data to provide detailed reports on various business topics.
  • Used advanced software to prepare documents, reports, and presentations.
  • Facilitated training and onboarding for incoming office staff.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Coordinated events and worked on ad hoc projects.
  • Handle incoming and outgoing communications on behalf of the SVP, ensuring prompt and professional responses. Draft, proofread, and edit documents, emails, and reports as necessary.
  • Maintain strict confidentiality of sensitive information and exercise discretion in all interactions.
  • Cultivate positive relationships with internal and external stakeholders. Handled confidential and sensitive information with discretion and tact.
  • Took notes and dictation at meetings.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Led staff and vendors in providing high level of service for owner and guests.
  • Created and managed office systems to efficiently deal with documentation.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.

Center Director

The Learning Experience
01.2014 - 01.2019
  • Fostered caring and safe environment for children and parents
  • Kept facility in compliance with all applicable standards and laws.
  • Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
  • Developed and implemented emergency response plans for disasters, security issues and injuries.
  • Recruited and developed solid team of 30 professionals to care for up to 115 children each day.
  • Led and motivated young people from diverse backgrounds, fostering improved job and social skills.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Monitored daily financial reports, and regularly reviewed enrollment reports to develop plans to further enhance the Center’s growth while effectively targeting new markets.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed social media postings on Facebook and Instagram
  • Processed I-9 verification and reference checks
  • Lead monthly team meetings, strategized, planned and delegated assignments
  • Monitored daily financial reports, and regularly reviewed enrollment reports to develop plans to further enhance the Center’s growth
  • Responsible for managing the budget and reducing costs

Sales Representative

Victoria's Secret & PINK
09.2012 - 01.2014
  • Delivered a best-in-class, captivating, branded customer experience that built loyalty and enabled consistent sales and profit growth
  • Collaborated with team members and took initiative independent of direct supervision
  • Exceeded monthly sale targets
  • Exhibited up to date knowledge of all product
  • Trained and mentored new sales representatives.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Education

Bachelor of Arts - Psychology

William Paterson University of New Jersey
Wayne, NJ
06.2016

Skills

  • Advanced MS Office Suite Proficiency
  • PowerPoint Presentations
  • Excel Spreadsheets
  • Human Resources Department Processes
  • Employee Training
  • Invoice Preparation
  • Project Management
  • Problem-Solving Strengths

Timeline

Executive Assistant to the Senior Vice President

Anti Defamation League
03.2019 - Current

Center Director

The Learning Experience
01.2014 - 01.2019

Sales Representative

Victoria's Secret & PINK
09.2012 - 01.2014

Bachelor of Arts - Psychology

William Paterson University of New Jersey

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Sarah Shaaban