Hi, I’m
Sarah Shackel
Roseville,CA
Summary
Proactive Production Manager successful at anticipating needs and making adjustments to schedules, materials and workflow. Ready to bring expertise to company needing a hands-on, knowledgeable and resourceful leader.
Overview
13
years of professional experience
1
Certification
Work History
Premier Mortgage Resources Roseville, CA
Branch Production Manager
05.2022 - Current
Job overview
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed internal operational standards and productivity targets.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality loan files according to customer requirements and industry guidelines.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Spearheaded process improvements that led to reduced cycle times, allowing for increased output without additional manpower or equipment investment.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Mentored junior staff members on best practices in production management, cultivating a skilled workforce capable of tackling complex challenges headon.
- Evaluated vendor performance through regular assessments, ensuring only reliable suppliers were used in the procurement process.
Fairway Independent MortgageRoseville, CA
Branch Production Manager
11.2019 - 05.2022
Job overview
- Streamlined branch operations to improve efficiency, reducing overall operational costs.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality loan files according to customer requirements and industry guidelines.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Spearheaded process improvements that led to reduced cycle times, allowing for increased output without additional manpower or equipment investment.
- Evaluated vendor performance through regular assessments, ensuring only reliable partners were used in the production process.
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and industry guidelines.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed internal operational standards and productivity targets.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Paramount Equity Mortgage (Now GoodLeap) Roseville, CA
Operations Director
06.2011 - 11.2019
Job overview
- Streamlined operations by implementing efficient processes and policies, resulting in improved productivity and reduced costs.
- Led cross-functional teams to successfully execute complex projects on time and within budget constraints.
- Implemented cutting-edge technologies to optimize workflow efficiency and enhance overall operational performance.
- Mentored staff members, providing guidance and support that led to enhanced professional development and increased job satisfaction.
- Established a culture of continuous improvement, empowering employees to identify areas for optimization and implement innovative solutions.
- Analyzed performance metrics and identified key areas for improvement, leading to optimized processes across the organization.
- Designed training programs for employees that resulted in increased skills proficiency and higher workplace morale.
- Ensured compliance with industry regulations through diligent oversight of daily operations and thorough documentation practices.
- Conducted performance evaluations and provided constructive feedback to team members, promoting professional growth and development.
- Cultivated a high-performance work environment by setting clear expectations and fostering open communication among employees.
- Recruited and hired top talent by selecting qualified individuals to maximize profitability.
- Collaborated with executives to develop and execute strategic business plans.
- Managed payroll processes by collecting staff time sheets, checking accuracy, correcting hours, tracking in database and approving routing.
- Monitored expenditures to mitigate risk of overages.
- Boosted productivity and verified early completion dates by eliminating production bottlenecks.
- Rolled out lean manufacturing processes, which maintained quality control and decreased inefficiencies and costs.
- Led, supervised and provided strategic direction for workforce of 60+ employees.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Developed systems and procedures to improve operational quality and team efficiency.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Established and monitored quality assurance standards to achieve operational excellence.
- Defined, implemented, and revised operational policies and guidelines.
Education
Siera CollegeRocklin, CA
No Degree from Communications
05.2026
Skills
- Process Improvement
- Staff Training and Development
- Teamwork and Collaboration
- Strategic Planning and Execution
- Operational Excellence
- Report Writing
- Team Leadership
- Cross-functional Collaboration
- Root Cause Analysis
- Customer Service
Accomplishments
WoHoLo Award - Camp Fire Boys and Girls Club
This award is the highest achievement a youth can receive in Camp Fire. The acronym stands for Work, Health and Love and involves and intensive project focused on leadership, teaching, service and advocacy.
Certification
Supervisory and Leadership Certificate - The Managers Coach
Volunteer Work
Placer SPCA - Shelter assistant with care and wellbeing of animals
Timeline
Branch Production Manager
Premier Mortgage Resources
05.2022 - Current
Branch Production Manager
Fairway Independent Mortgage
11.2019 - 05.2022
Operations Director
Paramount Equity Mortgage (Now GoodLeap)
06.2011 - 11.2019
Siera College
No Degree from Communications