Summary
Certification
Skills
Work History
BusinessAnalyst
Sarah Shackel

Sarah Shackel

Roseville,CA

Summary

Proactive and goal-oriented mortgage professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Certification

Supervisory and Leadership Certificate - The Managers Coach

Skills

Strong communication skills

Collaboration and teamwork

Time management capabilities

Mortgage underwriting expertise

Problem solving prowess

Loan processing proficiency

Attention to detail

FHA/VA Lending Guidelines and Requirements

Complex income calculation

Training and educational course design

Training assessment and evaluation

Policy development

Work History

Corporate Trainer

GoodLeap
02.2024 - Current
  • Conducted evaluations and observed employee performance to identify areas of needed improvement.
  • Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
  • Supported company growth by designing targeted training programs for new hires.
  • Leveraged industry best practices to continuously update and refine training content, ensuring relevance and applicability in a dynamic business environment.
  • Collaborated with department managers to identify skill gaps and develop tailored training solutions.
  • Optimized training materials using a variety of multimedia formats, such as video presentations, e-learning modules, and written manuals.

Branch Production Manager

Premier Mortgage Resources
05.2022 - 02.2024
  • Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
  • Proactively identified potential issues within applications, taking necessary steps to rectify them before submission for approval.
  • Streamlined loan processing by implementing efficient workflow systems and task prioritization.
  • Completed complex review of credit, income and asset documentation in order to provide the most comprehensive financial solutions and meet customers specific needs.
  • Established strong relationships with loan officers, title companies, internal partners and borrowers for smooth loan transactions and timely closings.

Branch Production Manager

Fairway Independent Mortgage
11.2019 - 05.2022
  • Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
  • Proactively identified potential issues within applications, taking necessary steps to rectify them before submission for approval.
  • Streamlined loan processing by implementing efficient workflow systems and task prioritization.
  • Completed complex review of credit, income and asset documentation in order to provide the most comprehensive financial solutions and meet customers specific needs.
  • Established strong relationships with loan officers, title companies, internal partners and borrowers for smooth loan transactions and timely closings.

Paramount Partners Group

Mortgage Operations Director
06.2011 - 11.2019
  • Oversaw daily operations, prioritizing tasks to ensure timely completion of work objectives.
  • Managed a team of up to 30+ loan processors and processing support staff and pipeline sizes ranging from 150-400 loans on a daily basis.
  • Implemented risk management practices, minimizing potential losses due to non-compliant loans.
  • Communicated effectively with senior management, providing regular updates on departmental performance and notable achievements.
  • Participated in recruiting efforts to attract top talent into the mortgage department, contributing to long-term success and growth.
  • Spearheaded process improvements initiatives, resulting in reduced processing times for loan applications without sacrificing quality or accuracy.

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Sarah Shackel