Sarah Shahbaz
Novato,CA
Summary
Product development professional supporting seasonal Go-To-Market (GTM) execution through multi-season sample tracking, pre-production readiness, and cross-functional coordination. Experienced in technical documentation, woven and dyed fabric testing, and cross-functional communication, ensuring milestones and deliverables are met on schedule.
Overview
14
14
years of professional experience
Work History
Product Development Coordinator & Operations Ass.
Bella Notte Linens
Novato, CA
08.2021 - Current
- Supported the Product Development team across the seasonal GTM calendar, managing multi-season sample tracking, pre-production readiness, and cross-functional coordination from concept through production.
- Developed and maintained product specifications, measurements, markers, mechanicals, and technical documentation to support production accuracy and clear communication across cross-functional and manufacturing partners.
- Tested fabrics, analyzed shrinkage, updated pattern measurements, and tracked incoming woven and dyed fabric data to maintain quality standards and production readiness.
- Facilitated communication between Design and international suppliers to research, source, and develop fabrics, trims, and finishes in support of seasonal GTM timelines.
- Supported product photoshoots and biannual catalogs through creation of visual assets and line sheets using Adobe Illustrator, Photoshop, and InDesign.
Lead Commerical Operations Specialist
World Fuel Services Corporation
San Rafael, CA
10.2014 - 01.2016
- Managed onboarding and maintenance of West Coast customer and product accounts in Oracle ERP, ensuring data integrity across customer, product, and pricing records.
- Audited contracts and pricing for accuracy and compliance, supporting operational readiness and senior leadership decision-making.
- Partnered with Sales, Credit, Contracts, and Logistics teams to resolve pre-delivery and post-delivery product issues.
- Produced recurring Excel-based reports tracking product performance, sales metrics, and operational status for senior leadership and cross-functional teams.
Customer Service Representative
World Fuel Services Corporation
San Rafael, CA
09.2011 - 10.2014
- Supported product and customer lifecycle operations through Salesforce CRM administration, process improvement, and internal training.
- Logged, tracked, and escalated product-related issues to support trend analysis, operational readiness, and continuous improvement.
- Managed high-volume customer interactions (50+ daily) while resolving billing, pricing, and documentation inquiries via email, phone, and internal messaging tools.
Education
Bachelor of Science - Apparel Design & Merchandising
San Francisco State University
San Francisco, CA05-2021
Timeline
Product Development Coordinator & Operations Ass.
Bella Notte Linens
08.2021 - Current
Lead Commerical Operations Specialist
World Fuel Services Corporation
10.2014 - 01.2016
Customer Service Representative
World Fuel Services Corporation
09.2011 - 10.2014
Bachelor of Science - Apparel Design & Merchandising
San Francisco State University