with a proven track record of enhancing client satisfaction and retention through expert hair styling and coloring at The Parlor. Renowned for exceptional customer service and advanced cosmetology training, I excel in friendly communication and staying abreast of industry trends, significantly contributing to salon success and client loyalty.
Overview
26
26
years of professional experience
Work History
Cosmetologist
The Parlor ,
02.2017 - Current
Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Processed payments, entering sales in register for prompt customer service.
Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Suggested treatments and styles to suit customer appearance and fashion choices.
Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
Cosmetologist
Andres Hair Studio
07.2000 - 02.2017
Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Processed payments, entering sales in register for prompt customer service.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
Educated clients on proper hair care techniques to promote healthier hair between appointments.
Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Cosmetologist
Micheal Roberts Hair Desgin
07.1998 - 04.2000
Demonstrated high level of customer service to increase retention and satisfaction.
Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Answered phone calls and emails to schedule client appointments.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.