Mahmoud Elsayes
Cairo
Summary
Experienced Operational Risk professional with a strong background in
banking and financial services. Skilled in risk assessment, regulatory
compliance, and implementing effective control measures. Recognized
for analytical abilities, customer service excellence, clear
communication, and reliability in delivering high-performance results.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
OR Governance & RCA & Monitoring Senior Analyst
FAB MISR
Cairo
09.2025 - Current
- Managed Operational Risk Governance activities, ensuring compliance with internal policies and regulations. Performed Root Cause Analysis (RCA) for incidents, identified key risk drivers, and recommended corrective actions. Monitored Key Risk Indicators (KRIs), escalated breaches, and supported Risk and Control Self-Assessments (RCSA) across departments while tracking remediation plans and preparing concise risk reports for senior management..
Operational Risk Officer
Abu Dhabi Islamic Bank Egypt
Cairo
04.2024 - 08.2025
- A leading Islamic bank providing a range of financial products and
- services.
- • Identifying potential operational risks within various bank
- departments (e.g., IT, finance, compliance).
- • Reviewing processes to spot weaknesses or vulnerabilities.
- • Preparing risk reports for senior management and regulatory
- bodies.
- • Developing and implementing policies, procedures, and controls to
- reduce risks.
- • Collaborating with different departments to ensure risk management
- policies are followed
- • Recommending changes to improve operational efficiency and
- reduce risk exposure.
- • Investigating operational risk incidents, including fraud, system
- failures, and data breaches.
- • Implementing corrective actions and tracking incident resolution.
- • Promoting a culture of risk awareness throughout the organization.
Universal Teller / Acting As Head Cash
Abu Dhabi Islamic Bank
Cairo
01.2021 - 03.2024
- Acting as Head Cash in a fast-paced banking environment
- Providing comprehensive operations service as a Universal Teller at
- Abu Dhabi Islamic Bank at the customer / corporate level (cash and non-cash transactions)
Education
International Credit Diploma -
Eslsca University
Cairo, Egypt 12.2022 - 12.2023
Bachelor of Accounting & Finance - Accounting And Finance
Arab Academy For Science Technology & Maritime Transport
Cairo, Egypt 09.2015 - 01.2020
Skills
- Risk analysis
- Key risk indicators
- Incident investigation
- Policy development
- Risk management
- Team collaboration
- Process improvement
- Problem solving
- Attention to detail
- Data analysis
- Root cause analysis
TRAINING / COURSES
- English Course
- British Council in Egypt
- Lean six sigma yellow belt
- American Chamber of Commerce in Egypt
Language
- English-Advanced
- Arabic
Timeline
OR Governance & RCA & Monitoring Senior Analyst
FAB MISR
09.2025 - Current
Operational Risk Officer
Abu Dhabi Islamic Bank Egypt
04.2024 - 08.2025
International Credit Diploma -
Eslsca University
12.2022 - 12.2023
Universal Teller / Acting As Head Cash
Abu Dhabi Islamic Bank
01.2021 - 03.2024
Bachelor of Accounting & Finance - Accounting And Finance
Arab Academy For Science Technology & Maritime Transport
09.2015 - 01.2020