Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Shaw

Everett,WA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated to providing exceptional professional care and implementing appropriate interventions, utilizing a variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds

Overview

8
8
years of professional experience

Work History

Social Work Student

Shine* Domestic Violence Agency
05.2021 - 10.2021

    • Interviewed clients to assess needs and determine most suitable needs and services.
    • Offered community resource guidance and attendance to clients to meet family needs for assistance.
    • Consulted with other professionals to gain insight and advice and build strong network within organization.
    • Conducted outreach to local referral sources to build strong partnerships for supportive services.
    • Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
    • Performed client screenings (Including danger assessments and initial intake paperwork) and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
    • Collaborated with other professionals to plan and coordinate care for clients.
    • Assisted clients in developing and setting realistic goals to promote positive change.
    • Participated in interdisciplinary team meetings to coordinate care for clients.
    • Participated in professional development and training opportunities to enhance clinical skills.
    • Utilized evidence-based practices to provide effective interventions for clients.
    • Conducted home visits with other agencies to assess clients' home environment and provide support.
    • Developed and implemented individualized treatment plans for clients.

Support Worker

Drake Meddox
02.2020 - 07.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Assisted with dressing guidance, grooming, meal preparation and feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Documented vitals, behaviors, and medications in client medical records.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Trained and coordinated work of new support workers.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.

Social Work Student

Immerse Charitable Trust
05.2020 - 10.2020
  • Reduced problem behaviors with positive reinforcement and supportive techniques.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Interact with foster children in community settings (ie indoor playground, rock climbing)
  • Attend appointments with Immerse social worker and Oranga Tamariki (Children Services) staff
  • Attend home visits with Immerse social worker to see children and foster parents
  • Communicate both in person and via phone and email with a variety of different agencies
  • Attend staff meetings
  • Transported kids to respite and extracurricular activities.
  • Maintained detailed case histories, metrics and reports to meet strict standards.
  • Completed comprehensive assessments of potential foster families.

Support Worker

Geneva Healthcare
02.2018 - 02.2019
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with self-administered medications.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Transported clients to and from medical appointments with safety and efficiency.

Support Worker

Becky's Circle of Friends Trust
10.2017 - 07.2018
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Designed individualized plans detailing daily activities and needs for patients.
  • Facilitated family meetings to discuss patient care plans.

Employment consultant

The ORS Group
11.2013 - 12.2015
  • Placing Job Seekers into sustainable employment
  • Placing Job Seekers into relevant education and skills development programs in accordance with needs of local labor market
  • Working with community providers and health professionals to meet needs of Job Seekers
  • Supporting Job Seekers in workplace to ensure that employment is sustained long term
  • Continually and regularly researching local labor market needs by talking to local employers
  • Assessment of job seeker skills, barriers, & capacity to work
  • Compliance with contract guidelines
  • Delivering a high level of customer service to satisfy job seeker and employer needs
  • Meet employer monthly KPI's

Customer Support Officer/Reception

The ORS Group
11.2013 - 11.2015
  • Greet visitors and telephone callers and find out the nature of their enquiry
  • Operate telephone switchboards and consoles to connect, hold, transfer and disconnect telephone calls
  • Provide information to assist clients or refer them to appropriate contacts, either in the organization or elsewhere
  • Carry out word processing, filing, mail-outs, archiving and paperwork as required
  • Order stationery and office supplies
  • Open and deal with incoming mail, and organize outgoing mail and postage
  • Appointment reminders/Following up missed calls

Education

Bachelor of Social Work (BSW) -

Massey University
Auckland, New Zealand
04.2022

Certificate in Human Services (Level 4) -

Otago Polytechnic
Auckland, New Zealand
11.2015

Certificate in Foundation Studies (Level 3) -

Otago Polytechnic
Auckland, New Zealand
2009

Skills

  • Dynamic Communication Skills
  • Confidential Case Documentation
  • Case Planning and Management
  • Client Coping Mechanisms
  • Community Assistance Knowledge
  • Client Rights Advocacy
  • Conflict Resolution
  • Constructive Feedback
  • Life Skills Development
  • Best Practices and Standards
  • Emotional Support
  • Social Support

Timeline

Social Work Student

Shine* Domestic Violence Agency
05.2021 - 10.2021

Social Work Student

Immerse Charitable Trust
05.2020 - 10.2020

Support Worker

Drake Meddox
02.2020 - 07.2021

Support Worker

Geneva Healthcare
02.2018 - 02.2019

Support Worker

Becky's Circle of Friends Trust
10.2017 - 07.2018

Customer Support Officer/Reception

The ORS Group
11.2013 - 11.2015

Employment consultant

The ORS Group
11.2013 - 12.2015

Bachelor of Social Work (BSW) -

Massey University

Certificate in Human Services (Level 4) -

Otago Polytechnic

Certificate in Foundation Studies (Level 3) -

Otago Polytechnic
Sarah Shaw