Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Sarah Sherer

174 North Harrity Road,PA

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

17
17
years of professional experience

Work History

Administrative Assistant

County of Carbon
02.2014 - 06.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Maintained inventory of office supplies and placed orders.
  • Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Relief Postmaster

USPS
06.2007 - 01.2014
  • Managed daily operations for smooth functioning of the postal facility, ensuring timely mail delivery and pickup.
  • Enhanced workplace safety by conducting regular inspections, identifying potential hazards, and addressing them promptly.
  • Handled escalated customer complaints calmly and professionally while working towards satisfactory resolutions for all parties involved.
  • Fostered positive relationships with local businesses and community organizations, leading to increased customer engagement and loyalty.
  • Maintained accurate financial records through diligent tracking of daily transactions, expenses, and revenue generation.

Education

Associate of Applied Science - Criminal Justice

Lehigh Valley College
Center Valley, PA
07-2005

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • File organization
  • Microsoft outlook
  • Critical thinking
  • Professional communication
  • Scheduling and calendar management

Timeline

Administrative Assistant

County of Carbon
02.2014 - 06.2024

Relief Postmaster

USPS
06.2007 - 01.2014

Associate of Applied Science - Criminal Justice

Lehigh Valley College

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Sarah Sherer