Sarah Shrum
Markleysburg,Pennsylvania
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
7
7
years of professional experience
Work History
Cashier
Sunco
11.2023 - Current
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Food Service Worker
Shell
03.2023 - 11.2023
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Contributed to menu development, incorporating seasonal ingredients and customer feedback.
Cook's Assistant
Joy Delite
05.2022 - 09.2022
- Worked with chef to prepare daily food specials and other supplies.
- Prepared food orders to support waitstaff and other team members.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Followed recipes closely for consistent taste, quality and presentation.
Cook Supervisor
National Pike Bar & Grill
08.2019 - 12.2021
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
- Reduced food waste by carefully monitoring inventory levels and implementing proper storage practices.
- Improved staff productivity by providing clear instructions, guidance, and constructive feedback on their performance.
- Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
Server
Nemacolin Woodlands Resort
03.2017 - 01.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Uniontown Area Senior High School
Uniontown, PA06.2012
No Degree - Cullinary
Fayette County Career And Technical Institute
Uniontown, PA06.2012
Skills
- Payment Processing
- Customer Service
- Returns Processing
- Product Recommendations
- ServSafe
- Food Assembly
- Grilling
- Equipment Maintenance
- Safe Food Handling
- Working With Diverse People
- Working Quickly
Timeline
Cashier
Sunco
11.2023 - Current
Food Service Worker
Shell
03.2023 - 11.2023
Cook's Assistant
Joy Delite
05.2022 - 09.2022
Cook Supervisor
National Pike Bar & Grill
08.2019 - 12.2021
Server
Nemacolin Woodlands Resort
03.2017 - 01.2019
High School Diploma -
Uniontown Area Senior High School
No Degree - Cullinary
Fayette County Career And Technical Institute
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