Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Sarah Sinclair

Fairfax,CA

Summary

Dynamic bartender with a proven track record at Mac’s at 19 Broadway, excelling in customer service and responsible alcohol service. Recognized for crafting innovative cocktails and fostering loyal clientele through effective communication and teamwork. Highly reliable and skilled in cash handling, consistently enhancing guest experiences during high-volume events.

Overview

20
20
years of professional experience

Work History

Bartender

Mac’s at 19 Broadway
06.2024 - Current
  • Crafted and served a diverse range of cocktails and beverages, ensuring high-quality presentations.
  • Maintained cleanliness and organization of bar area to comply with health and safety standards.
  • Provided exceptional customer service, fostering positive guest experiences and repeat patronage.
  • Trained new bartenders on drink preparation techniques and operational procedures for efficiency.
  • Implemented creative drink specials, enhancing menu offerings to attract more customers.
  • Resolved customer concerns promptly, ensuring satisfaction and maintaining positive relationships.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

Black Magic Voodoo Lounge
05.2014 - 05.2025
  • Crafted and served a diverse range of cocktails and beverages, ensuring high-quality presentations.
  • Maintained cleanliness and organization of bar area to comply with health and safety standards.
  • Provided exceptional customer service, fostering positive guest experiences and repeat patronage.
  • Assisted in inventory management by tracking stock levels and placing orders as needed.
  • Trained new bartenders on drink preparation techniques and operational procedures for efficiency.
  • Implemented creative drink specials, enhancing menu offerings to attract more customers.
  • Resolved customer concerns promptly, ensuring satisfaction and maintaining positive relationships.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Barista

Piazza Pellegrini
04.2013 - 09.2014
  • Prepared and served high-quality espresso beverages in fast-paced environment.
  • Operated various coffee brewing equipment, ensuring consistent product quality.
  • Managed inventory levels, restocking supplies to maintain efficient operations.
  • Assisted customers with menu selections, enhancing overall experience through personalized service.

Climbing Wall Instructor

Aspen Recreation Center
05.2006 - 08.2008
  • Instructed climbers on safety protocols and proper techniques during climbing sessions.
  • Facilitated group climbing activities, ensuring all participants engaged in a supportive environment.
  • Assessed individual skill levels to provide tailored climbing challenges and enhance participant experience.
  • Maintained climbing wall equipment and safety gear, ensuring compliance with safety regulations.
  • Monitored climber activity to ensure adherence to safety standards and provide real-time feedback.

Ice Cream Server

Ben & Jerry's
05.2005 - 08.2007
  • Provided exceptional customer service by engaging with patrons and ensuring satisfaction.
  • Prepared and served ice cream products efficiently, maintaining high quality and presentation standards.
  • Operated cash register accurately, processing transactions and handling cash responsibly.
  • Maintained cleanliness and organization of serving area, adhering to health and safety regulations.

Busser

Two Rivers Cafe
05.2005 - 08.2005
  • Assisted servers by promptly clearing tables and resetting for new guests.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Supported kitchen staff by delivering dishes and refilling supplies as needed.
  • Collaborated with team members to ensure efficient service during peak hours.

Education

Creative Writing

Humboldt State University
Arcata, CA

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Responsible alcohol service
  • Payment processing

Timeline

Bartender

Mac’s at 19 Broadway
06.2024 - Current

Bartender

Black Magic Voodoo Lounge
05.2014 - 05.2025

Barista

Piazza Pellegrini
04.2013 - 09.2014

Climbing Wall Instructor

Aspen Recreation Center
05.2006 - 08.2008

Ice Cream Server

Ben & Jerry's
05.2005 - 08.2007

Busser

Two Rivers Cafe
05.2005 - 08.2005

Creative Writing

Humboldt State University

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Sarah Sinclair