Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Sarah Sinderbrand

Linwood,NJ

Summary

Dynamic and highly reliable professional with extensive experience in customer service at Ventnor Coffee. Proven ability to enhance customer satisfaction through effective communication and quick problem resolution. Skilled in cash handling, drink preparation, and training new team members to ensure exceptional service.

Overview

10
10
years of professional experience

Work History

Barista/Cashier

Ventnor Coffee
03.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Created seasonal beverage menu, driving increased interest and sales during holiday periods.

Sales Associate/Cashier

Spencer's Gifts
12.2019 - 08.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Engaged with customers to build rapport and loyalty.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Waitress/Ice Cream Server/Cashier

Two Cents Plain
04.2015 - 09.2018
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Processed orders and sent to kitchen employees for preparation.

Education

Bachelor of Arts - French Language And Literature

Stockton University
Galloway, NJ
05-2027

Bartending Course Completion Certification -

Northeast Bartenders
Atlantic City, NJ
06-2025

Skills

  • Friendly and outgoing
  • Cash handling
  • Multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Cleanliness and hygiene
  • Responsible alcohol service
  • Drink preparation techniques

Accomplishments

  • Completed Northeast Bartenders' bartending training course.

Languages

French
Limited Working
Spanish
Limited Working

Timeline

Barista/Cashier

Ventnor Coffee
03.2022 - Current

Sales Associate/Cashier

Spencer's Gifts
12.2019 - 08.2021

Waitress/Ice Cream Server/Cashier

Two Cents Plain
04.2015 - 09.2018

Bachelor of Arts - French Language And Literature

Stockton University

Bartending Course Completion Certification -

Northeast Bartenders

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