Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Skorubski

Hewitt

Summary

Bar manager with extensive experience at In the Crease, recognized for exceptional customer service and effective team leadership. Increased revenue through strategic drink promotions and comprehensive staff training, resulting in improved service quality. Proficient in problem-solving and upholding health and safety standards, contributing to a loyal customer base and a positive workplace culture.

Overview

2024
2024
years of professional experience
1
1
Certification

Work History

Bar Manager

In the Crease
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Enhanced team productivity through effective scheduling and task delegation.
  • Increased revenue with creative marketing initiatives and promotional events.
  • Safeguarded compliance with health, safety, and sanitation regulations in all operations.
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing Number% improvement over prior onboarding process.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Boosted customer satisfaction by implementing innovative bar management strategies.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.

Bartender, Supervisor, Tranior

The Old Forge
  • Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
  • Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
  • Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
  • Increased overall revenue with creative drink promotions and themed events.
  • Implemented effective cash handling procedures, reducing discrepancies in register balances at the end of shifts.
  • Reduced waste and costs by closely monitoring inventory levels and implementing proper storage techniques.
  • Coordinated private events at the venue by working closely with clients to understand their requirements and deliver outstanding experiences.
  • Contributed to menu development by suggesting innovative cocktail recipes based on market trends and customer preferences.
  • Managed staff scheduling to optimize coverage during peak hours and minimize labor expenses.
  • Resolved conflicts among team members quickly and professionally, fostering a positive work environment.
  • Improved staff performance through comprehensive training programs and regular feedback sessions.

Applewood Winery

Bartender Mixologist
05.2021 - 07.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.

Private Bartender

Self Employed Services
05.2018 - 03.2020
  • Enhanced customer satisfaction by providing personalized beverage recommendations based on individual preferences.
  • Generated repeat business through exceptional customer service and engaging interpersonal skills.
  • Upheld strict hygiene standards by consistently sanitizing surfaces, glassware, utensils, and equipment throughout shifts.
  • Streamlined bar operations by maintaining a clean and organized workspace, ensuring efficient service.
  • Achieved seamless communication between kitchen staff and bartenders for efficient food and drink coordination during events.
  • Developed strong rapport with clientele, resulting in increased customer loyalty and word-of-mouth referrals.
  • Anticipated guest needs proactively through attentive observation leading to improved dining experiences.
  • Collaborated with event planners to create custom cocktail menus tailored to specific themes or client requests.
  • Reduced wait times for guests by expediting drink orders during high-volume periods.
  • Elevated the guest experience by providing visually appealing garnishes and presentation techniques for drinks served.
  • Managed cash handling procedures accurately while reconciling daily sales reports at the end of each shift.
  • Demonstrated expertise in classic cocktails, wine, beer, and spirits while educating guests on proper pairings with menu items.
  • Contributed to cost-saving initiatives by identifying areas of potential improvement in inventory management processes.
  • Maintained compliance with local liquor laws by properly checking identification for age verification.
  • Ensured guest safety by monitoring alcohol consumption and intervening when necessary to prevent overconsumption.
  • Increased overall event success with timely setup and breakdown of mobile bartending stations.
  • Maximized profits by effectively managing inventory and minimizing waste through accurate pour measurements.
  • Assisted management in the hiring, training, and supervision of new bartender staff members.
  • Fostered a welcoming atmosphere by greeting guests upon arrival and promptly attending to their needs.
  • Provided exceptional service by accommodating special requests and addressing any concerns promptly and professionally.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Assisted with inventorying beverage stock and bar supplies.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Completed requisitions to maintain required stock par levels.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Built relationships with vendors to manage orders and negotiate costs.

Bar Tender

In the Crease
06.2010 - 04.2017
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Built relationships with vendors to manage orders and negotiate costs.

Bartender

The Old Forge
10.2007 - 01.2009
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
  • Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
  • Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.

Education

High School Diploma -

Lakeland Regional High School
Wanaque, NJ

Passaic County Community College
Paterson, NJ

Certification of Mixology - Certification And Took A PROTIPS Class

American Bartending Academy
Little Falls, NJ
09.2008

Skills

  • Customer service
  • Team leadership
  • Problem solving
  • Staff training and mentoring
  • Health and safety

Certification

TIPS certified

Timeline

Applewood Winery

Bartender Mixologist
05.2021 - 07.2023

Private Bartender

Self Employed Services
05.2018 - 03.2020

Bar Tender

In the Crease
06.2010 - 04.2017

Bartender

The Old Forge
10.2007 - 01.2009

Bar Manager

In the Crease

Bartender, Supervisor, Tranior

The Old Forge

High School Diploma -

Lakeland Regional High School

Passaic County Community College

Certification of Mixology - Certification And Took A PROTIPS Class

American Bartending Academy

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