Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
12
12
years of professional experience
Work History
Stay at Home Mom
N/A
02.2015 - Current
Managed daily household operations, including meal planning, grocery shopping, and home organization.
Nurtured and cared for children, fostering their physical, emotional, and intellectual development.
Created and maintained a structured and safe environment for children.
Coordinated and supervised playdates and extracurricular activities.
Budgeted and tracked household finances, ensuring cost-effective solutions.
Solved problems efficiently and resolved conflicts among family members.
Implemented routines and schedules to optimize productivity and family well-being.
Volunteer Experience:
Room Mom for second grade classroom
Volunteer Coordinator for Highlands Elementary PTO (July 2023- current)
Sales Associate
The Mirror Company
03.2014 - 02.2015
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Engaged in friendly conversation with customer to better uncover individual needs.
Guest Service Team Leader
Target
10.2013 - 03.2014
Monitored staff members' time and attendance to correct issues and provide accurate timesheet information for payroll processing.
Resolved problems using tact and diplomacy by calmly communicating directly with customers or employees.
Strategically scheduled staff for peak business hours for adequate coverage.
Led team meetings to address concerns and inform employees of new policies and procedures.
Created and enforced new procedures, resulting in improved customer service and problem resolution.
Improved customer service ratings and accurately solved problems using active listening and customer service skills.
Director
Boys And Girls Club
08.2011 - 10.2013
Created and maintained safe and nurturing environment for children.
Recruited and trained volunteers and staff in care of children and facility procedures.
Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
Worked with directors and board members to develop lesson plans and special events for children.
Supervised children from ages 4 to 17 years.
Delivered constructive feedback on children to parents and guardians and informed of any disciplinary issues.
Hired, mentored and supervised instructors and volunteer staff to carry out program goals.
Analyzed revenue and program cost data to determine budget priorities.
Adapted classroom plans to support needs of children with special learning requirements.
Education
Bachelor of Science - Human Development And Family Studies
Colorado State University
Fort Collins, CO
05.2011
Skills
Microsoft Office
Daycare Management
Budgeting and Forecasting
Curriculum Writing
Active Learning
Instructional Strategies
Lesson Plans
Team Leadership Abilities
Supervision and Mentoring
Team Communication
Timeline
Stay at Home Mom
N/A
02.2015 - Current
Sales Associate
The Mirror Company
03.2014 - 02.2015
Guest Service Team Leader
Target
10.2013 - 03.2014
Director
Boys And Girls Club
08.2011 - 10.2013
Bachelor of Science - Human Development And Family Studies