Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Smead

10829 Anna Belle Ave ,Florida

Summary

Experienced office manager and medical professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Overview

14
14
years of professional experience

Work History

Office Manager

All About Appliances
Leesburg, Florida
03.2021 - Current
  • Developed and implemented office policies and procedures.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Supervised staff members, organized schedules and delegated tasks.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Provided administrative support to management team including preparing reports and presentations.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Managed office inventory and placed new supply orders.

Certified Medical Assistant

Florida Musculoskeletal Institute
The Villages, Florida
07.2011 - 04.2020
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
  • Prepared specimens for laboratory testing and performed routine laboratory tests.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
  • Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
  • Reviewed medical records and identified diagnosis codes, procedures, services and supplies for coding.
  • Submitted claims to insurance companies electronically or by mail.
  • Resolved denied claims by researching payer requirements and preparing appeals.

Education

Masters - Mental Health Coaching For Adults And Youth

Liberty University
Lynchburg, VA
07-2024

Certified Medical Assistant - Medical Assisting

Lake Technical Center
Eustis, FL
06-2003

Skills

  • Customer Service
  • Office Management
  • Expense Reporting
  • Operations Management
  • Team Supervision
  • Workforce Management
  • Chart Auditing
  • Account Management
  • Claims review
  • Claims Processing
  • HIPAA Compliance Certification
  • Insurance Claims
  • Insurance collections
  • Medical Billing
  • Insurance Billing
  • Medical Terminology
  • Phlebotomy
  • Direct Patient Care
  • Advanced radiology knowledge
  • Electrocardiography (EKG)
  • Mental health coaching

Timeline

Office Manager

All About Appliances
03.2021 - Current

Certified Medical Assistant

Florida Musculoskeletal Institute
07.2011 - 04.2020

Masters - Mental Health Coaching For Adults And Youth

Liberty University

Certified Medical Assistant - Medical Assisting

Lake Technical Center

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Sarah Smead