Sarah Smead
Fairview,OR
Summary
With a proven track record at Seniors And People With Disabilities, I excel in delivering compassionate care and efficient medication management. My strong organizational skills and dedication to enhancing patient quality of life have consistently improved client well-being. Expert in progress documentation and fostering community integration, I bring both critical hard and soft skills to any caregiving role. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
20
20
years of professional experience
Work History
Caregiver
Seniors And People With Disabilities
07.2023 - 07.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, and meal preparation.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Caregiver, Special Needs
Advocates for Life Skills and Opportunities
07.2010 - 01.2020
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Ensured timely administration of medications and treatments as prescribed by medical professionals.
- Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
- Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
- Offered support to assist with supervising special needs individuals in home.
- Increased client''s independence with consistent skill-building exercises and positive reinforcement.
- Implemented behavior modification techniques to address challenging behaviors while maintaining respect for each individual''s unique needs.
- Maintained detailed records of clients'' progress towards personal goals, sharing updates regularly with families and healthcare teams.
- Provided transportation to appointments, outings, or activities as needed, ensuring the safety of special needs individuals at all times.
- Participated in ongoing professional development opportunities to stay current on best practices for supporting the specific needs of each client population served.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Encouraged overall wellness through engaging exercise routines tailored to each client''s abilities and interests.
- Effectively collaborated with healthcare professionals to develop appropriate care plans for each client.
- Kept clients engaged in social networks and communities for personal health and growth.
- Served as a reliable resource for families in navigating community support services and resources relevant to their loved one''s unique needs.
- Facilitated socialization opportunities for special needs individuals, promoting inclusion within the community.
- Encouraged community integration through organization of inclusive outings and activities.
- Offered emotional support and counseling to families, improving their coping mechanisms.
- Implemented therapeutic activities that promoted physical well-being and social interaction.
- Supported dietary needs by preparing nutritious meals and educating on healthy eating habits.
- Promoted self-advocacy by teaching individuals how to express their needs and desires.
- Enhanced social skills through implementation of group activities and peer interaction.
- Implemented behavior modification plans to address challenging behaviors, resulting in more harmonious living environment.
- Assisted with development of communication skills for non-verbal clients using alternative communication devices.
- Ensured safe living environment by meticulously following health and safety guidelines.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
Pizza Delivery Driver
Pizza Hut
06.2019 - 08.2019
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Processed payments by accepting cash, credit and debit card payments.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
- Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
- Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Maintained a professional appearance, ensuring that personal grooming and uniform standards were in compliance with company policies.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Anticipated customers' questions and complaints and skillfully handled concerns.
- Contributed to positive online reviews by delivering exemplary service, leading to increased customer loyalty and repeat business.
- Continually updated management regarding any potential delays or complications encountered during deliveries, allowing for proactive resolutions where possible.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
- Demonstrated initiative by learning menu offerings and ingredients to better assist customers with inquiries and special requests.
- Adhered to strict safety standards while transporting perishable food items, ensuring that all products arrived at their destination in optimal condition.
- Contributed to a positive team environment by effectively communicating with coworkers regarding order statuses and customer concerns.
- Performed routine vehicle maintenance checks to ensure optimal performance on delivery routes.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
- Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
- Assisted with sorting and organizing stockroom items.
- Processed payments, made change, and provided receipts.
- Developed strong customer base through efficient and reliable service.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
Crew Member
Burgerville
05.2004 - 04.2010
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Stocked shelves to organize aisles in assigned department.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Completed milkshakes and ice cream desserts for customers.
- Brewed coffee and tea and changed out drink station syrups.
- Documented customer orders and conveyed special requests to kitchen staff.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Supported training of new crew members, leading to more efficient onboarding process.
- Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
- Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
- Streamlined drive-thru operations, significantly reducing wait times for customers.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
- Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Education
GED -
Mt.hood Community College
Gresham, ORSkills
Progress documentation
Timeline
Caregiver
Seniors And People With Disabilities
07.2023 - 07.2024
Pizza Delivery Driver
Pizza Hut
06.2019 - 08.2019
Caregiver, Special Needs
Advocates for Life Skills and Opportunities
07.2010 - 01.2020
Crew Member
Burgerville
05.2004 - 04.2010
GED -
Mt.hood Community College
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