Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Sarah Smith

Austin,TX

Summary

Experienced Product Manager and Digital Strategist with an 8-year track record of successfully leading cross-functional, geographically dispersed teams to deliver high-impact, Enterprise-level solutions to a diverse global customer base.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Product Owner

Koddi Inc
Fort Worth, TX
01.2021 - Current
  • Synthesized quantitative and qualitative research into user stories and specifications, transforming business needs into powerful and easy-to-use product features.
  • Lead cross-functional teams to ensure the delivery of a superior user experience by fostering effective teamwork and alignment.
  • Assessed projects against budgets and timelines, keeping team and assignments on task.
  • Developed Go-to-Market programs, preparing sales teams to successfully market and sell products.

Manager, Client Services

Koddi GmBh
Düsseldorf, Germany
01.2018 - 01.2021
  • Hired, Trained, and Managed 9-person International client services team; 3 Account Managers and 6 Digital Marketing Analysts with an outstanding Net promoter score of > 50
  • Established appropriate governance, leadership and resources around all aspects of running International Enterprise Travel business (e.g. product, financial, people, technology)
  • Collaborated with product and engineering teams to maintain platform performance expectations, and service bespoke client solutions.
  • Identified strategic business opportunities, resulting in 150% achievement to stretch goals in FY21

International Account Manager

Koddi GmBh
Düsseldorf, Germany
01.2017 - 01.2018
  • Managed EMEA Client Strategy and oversaw portfolio of 20 high-profile International Accounts; responsible for € 3.5M in Advertising budgets.
  • Built 3-person Digital Analyst team; implemented team structure, onboarded and mentored new team members, and led offshore transitioning of account portfolio
  • Developed New Client Onboarding process; onboarded 10 new clients and completed 23 technical integrations
  • Supported sales team to address any product related training to support International sales expansion

Digital Marketing Analyst

Koddi Inc
Fort Worth, TX
01.2016 - 01.2017
  • Managed a portfolio of 10 offshore client accounts while based in the US, combining account budgets totaling €1.9 million.

Education

BBA - Marketing

G. Brint Ryan College of Business, University of North Texas

Skills

  • Data Analytics
  • Data Visualization
  • A/B Testing and Experimentation
  • Product Vision and Strategy
  • Agile Management
  • SaaS Business Development
  • Cross-Functional Leadership
  • Digital Advertising Strategy
  • SQL
  • Customer Solutions
  • Google Analytics
  • Tableau
  • Data Dog

Certification

ICert Prep: PMI Agile Certified Practitioner (PMI-ACP), 2021-06-01

Accomplishments

  • Developed product vision and strategy, leading to the successful rollout of key platform enhancements, resulting in a remarkable 35% increase in Net Promoter Score.
  • Spearheaded the expansion into international markets for a thriving Ad-tech startup, achieving an outstanding 3x increase in topline growth.
  • Pioneered a systematic approach to securing key accounts by using in-depth data analysis, advanced data modeling techniques, and data visualization methods in presentations to C-Level executives.
  • Expertly managed the development and execution of digital strategies for a diverse portfolio of clients totaling $10M in sales annually.

Timeline

Product Owner

Koddi Inc
01.2021 - Current

Manager, Client Services

Koddi GmBh
01.2018 - 01.2021

International Account Manager

Koddi GmBh
01.2017 - 01.2018

Digital Marketing Analyst

Koddi Inc
01.2016 - 01.2017

BBA - Marketing

G. Brint Ryan College of Business, University of North Texas
Sarah Smith