Summary
Overview
Work History
Education
Skills
Volunteer work: Mission Trip work
Timeline
Generic

Sarah Smith

Red Feild

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Training Coordinator

Chick-fil-A
07.2022 - Current
  • Strengthen employee performance by developing and implementing comprehensive training programs.
  • Scheduled and coordinated training sessions.
  • Training process for new hires, resulting in reduced time to full productivity.
  • Worked with management to identify, plan, align, and address training needs.
  • Conducted thorough needs assessments to identify skill gaps and develop appropriate training solutions.

Assistant Manager

Chick-fil-A
03.2018 - 07.2022
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.

Team Member

Chick-fil-A
03.2018 - 07.2022
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times..
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.

Education

Bachelors of Psychology - Psychology

UALR
Little Rock
12.2025

High School Diploma -

Home Schooled
Home
05.2019

Skills

  • Leadership training
  • Feedback Analysis
  • Time Management
  • Schedule Preparation
  • Team Leadership
  • Verbal and written communication
  • Customer Service
  • Emergency Response
  • Professionalism
  • Decision-Making
  • Active Listening
  • Team Collaboration

Volunteer work: Mission Trip work

I served as a missionary by making sure we had everything we need and ready to go for the day. I have served them food, cleaned their dishes and guided them on each mission we did. 

Timeline

Training Coordinator

Chick-fil-A
07.2022 - Current

Assistant Manager

Chick-fil-A
03.2018 - 07.2022

Team Member

Chick-fil-A
03.2018 - 07.2022

Bachelors of Psychology - Psychology

UALR

High School Diploma -

Home Schooled

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Sarah Smith