Sarah Smith
Salem
Summary
Experienced in managing and maintaining IT infrastructure, including servers and networks, utilizing advanced troubleshooting skills to efficiently resolve technical issues. Strong foundation in network configurations and systems maintenance. Dependable and resourceful with a passion for technology and problem-solving. Proficient in troubleshooting and security protocols. Capable of contributing to seamless IT operations and enhancing system performance, ensuring high reliability and uptime. Offers a solid foundation in computer science principles and a keen ability to learn and adapt in fast-paced environments. Contributes practical programming skills and analytical thinking to develop and optimize software applications.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Outpatient Coder
White River Health System
01.2017 - 05.2022
- Accurately assigned ICD10 codes to diagnose and procedure information for outpatient visits
- Demonstrated knowledge of CPT/HCPCS coding principles and guidelines
- Maintained a high coding accuracy of 98% or above
- Performed quality assurance checks on coded records to identify discrepancies and errors
- Increased revenue for the facility by identifying and correcting undercoded services during chart reviews.
- Conducted ongoing quality assurance checks on coded data, maintaining a high level of accuracy and compliance with industry standards.
Systems Administrator
Embroidery Corral
04.2014 - 01.2017
- Promoted a culture of innovation within the IT department which resulted in multiple patent filings and industry awards.
- Reduced operational costs for the company through strategic vendor management and contract negotiations.
- Evaluated emerging technologies to identify potential benefits for the organization and make recommendations for strategic investments.
- Facilitated knowledge sharing among team members through regular trainings sessions.
- Enhanced communication, collaboration, and decision-making processes by introducing modern business intelligence tools.
- Improved system reliability and reduced downtime by implementing robust infrastructure upgrades and monitoring solutions.
- Resolved escalated help desk tickets promptly, providing high-quality support to end users experiencing technical issues.
- Assisted in the onboarding process of new employees by setting up workstations, provisioning accounts, and providing initial IT training as necessary.
Accountant/IT Support
Community Medical Center of Izard County
01.2009 - 08.2013
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Played key role in financial planning and analysis, contributing to company's long-term financial strategy.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Increased efficiency in the workplace by ensuring seamless integration of new applications into existing systems.
- Completed reports detailing network and systems performance and downtime issues.
Education
B.S. - Cyber Security Design
Arkansas State University
Jonesboro, Arkansas01.2025
Associate Degree - Accounting
Arkansas State University
Jonesboro, Arkansas04.2011
High School Diploma -
Calico Rock High School
Calico Rock, AR05-2007
Skills
- Network administration
- Code debugging
- Customer support
- Risk assessment
- IT risk management
- Network security
- System architecture
- Data analysis
- Performance optimization
- System upgrades
- Technical support
- Python
- Remote Access
- Object-oriented programming
- SQL analytics
- SQL development
Certification
CCS-P, AHIMA, 05/01/18
Timeline
Outpatient Coder
White River Health System
01.2017 - 05.2022
Systems Administrator
Embroidery Corral
04.2014 - 01.2017
Accountant/IT Support
Community Medical Center of Izard County
01.2009 - 08.2013
Associate Degree - Accounting
Arkansas State University
CCS-P, AHIMA, 05/01/18
B.S. - Cyber Security Design
Arkansas State University
High School Diploma -
Calico Rock High School
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