Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Smith

Summary

Dynamic professional with a strong work ethic and integrity, recognized for exceptional customer service at Minnewaska State Park Preserve. Proven ability in cash handling and time management, enhancing operational efficiency and guest satisfaction. Adaptable team player, fostering positive relationships and ensuring a welcoming environment for all patrons.

Overview

3
3
years of professional experience

Work History

Medical Filing Clerk

Maurice Alisse, PA
12.2024 - 03.2025
  • Contributed to improved coding accuracy by cross-referencing diagnosis codes with patients'' medical histories during file audits.
  • Collaborated with physicians and healthcare staff to locate and retrieve requested medical records promptly.
  • Supported the clinical team by providing necessary documentation for patient care coordination, including preparing referral forms and test requisitions.
  • Maintained confidentiality of sensitive patient information by adhering to HIPAA guidelines and company policies.
  • Minimized delays in treatment schedules by monitoring appointment calendars closely and updating necessary paperwork accordingly.
  • Reduced wait times for patients by efficiently managing a high volume of incoming calls, scheduling appointments, and resolving inquiries about records or insurance coverage.
  • Ensured timely release of medical information by verifying authorization forms before sharing personal health records with authorized parties.
  • Streamlined patient registration process by prepping charts and verifying insurance information prior to appointments.

Cashier

Minnewaska State Park Preserve
04.2024 - 11.2024
  • Greeted customers entering the park and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from patrons.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the work environment.
  • Developed rapport and got to know regular customers on a first name basis.
  • Ensured all Rock Climbers had waivers on file and entered waivers into the database.

Assistant Property Caretaker at Cedar Hill Farm

Jennifer Stack
01.2022 - 04.2024
  • Managed supplies and equipment inventories and replenishments to meet operational needs.
  • Set up and maintained bedrooms for Bed and Breakfast guests.
  • Monitored the well-being and provided daily care for Cedar Hill Farm's goats, peacocks, cats, and dogs.
  • Landscaped grounds and maintained appearance by mowing lawns, trimming hedges and planting flowers and shrubs.
  • Ensuring a clean and tidy house.
  • Quickly respond to guests' needs.
  • Collaborated effectively with fellow caretakers and management staff in shared decision-making processes that benefit the overall operation.
  • Built positive professional guest relationships for high satisfaction levels.
  • Supervised contractors during on-site projects, ensuring work quality met or exceeded expectations.
  • Performed minor repairs, including painting, replacing lightbulbs, for safe tenant facilities.
  • Inspected facilities' conditions in the barn, house, and property and implemented corrective repairs to maintain safety and use.
  • Increased tenant retention through proactive communication and efficient problem resolution.

Education

No Degree - Biology

Dutchess Community College
Poughkeepsie, NY
05-2025

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Customer relations
  • Written and verbal communication
  • Professionalism and courtesy

Timeline

Medical Filing Clerk

Maurice Alisse, PA
12.2024 - 03.2025

Cashier

Minnewaska State Park Preserve
04.2024 - 11.2024

Assistant Property Caretaker at Cedar Hill Farm

Jennifer Stack
01.2022 - 04.2024

No Degree - Biology

Dutchess Community College

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Sarah Smith