Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Sarah Smith

Stow,OH

Summary

Dedicated professional with a strong background in customer service and teamwork, honed at Pinnacle Health. Proven ability to enhance client satisfaction through meticulous attention to detail and effective communication. Skilled in maintaining high standards of cleanliness and safety, while fostering a welcoming environment. Committed to achieving operational excellence and exceeding expectations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Housekeeper

Pinnacle Health
04.2025 - Current
  • Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.
  • Enhanced infection control efforts through thorough disinfection of high-touch surfaces and patient rooms.
  • Demonstrated attention to detail while inspecting completed work tasks, ensuring all areas met established cleanliness standards.
  • Promoted a welcoming atmosphere by maintaining clean and well-organized waiting areas, hallways, and other common spaces.
  • Maintained inventory of cleaning supplies, ensuring adequate stocks were available for daily use.

Deli Clerk

Drugmartpharmacylapine
03.2021 - 11.2021
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.

Catering Coordinator

Market District Giant Eagle
Cuyahoga Falls, Ohio
09.2017 - 02.2021
  • Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
  • Improved client satisfaction by promptly addressing concerns and providing excellent customer service.
  • Expedited setup and breakdown of events, minimizing disruptions to client''s schedules.
  • Maintained high standards of food safety, consistently adhering to all health regulations and guidelines.
  • Solicited, negotiated and booked new and repeat business through previous clients, local businesses and event management companies to maximize catering revenue and meet and exceed goals.
  • Streamlined catering operations by efficiently managing inventory and food ordering processes.
  • Conducted regular team meetings to discuss goals, expectations, challenges, successes, as well as areas of improvement within the department.
  • Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
  • Ensured seamless execution of events with diligent planning and attention to detail.

Education

GED -

Ellet
Akron, OH
06-2001

Skills

  • Teamwork
  • Housekeeping
  • Customer service

Certification

  • [Area of certification] Training - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]

Interests

  • Fundraising Events
  • Participating in fundraising events to support local charities, schools, or community projects

Timeline

Housekeeper

Pinnacle Health
04.2025 - Current

Deli Clerk

Drugmartpharmacylapine
03.2021 - 11.2021

Catering Coordinator

Market District Giant Eagle
09.2017 - 02.2021

GED -

Ellet

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