Sarah Smolinski
Gainesville,NV
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Cashier and Sales
Bath and Body Works
Chantilly, Fairfax and Gainesville, Va
01.2019 - 01.2024
- Sales, internet sales, online order management, customer service, cashier and receiving management.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Trained new cashiers on operational procedures and best practices.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to optimize workflow during peak hours.
- Monitored inventory levels and assisted in restocking merchandise as needed.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Manager
All That Glitters
Clifton, Va
01.2015 - 01.2018
- Boutique is now closed.
- Jewelry sales, customer service, ordering, scheduling and running day to day operations.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
Office Manager
Gregg L. Kassan
Montclair, Va
01.2000 - 01.2015
- Patient records, insurance management, answer phones calls, schedule patients, banking, customer service and lab management.
Education
Certificate of Dental Assisting - Dental Assistant
J. Sargeant Reynolds Community College
Richmond, VA05.1994
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative support
- Credit and collections
- Relationship building
- Mail handling
- Scheduling coordination
- Inventory control
- Employee supervision
- Supply management
- Employee training
- Training and coaching
- Financial reporting
- Team supervision
Certification
- X-ray certicate
Timeline
Cashier and Sales
Bath and Body Works
01.2019 - 01.2024
Manager
All That Glitters
01.2015 - 01.2018
Office Manager
Gregg L. Kassan
01.2000 - 01.2015
Certificate of Dental Assisting - Dental Assistant
J. Sargeant Reynolds Community College