Sarah Snider

• Resolved disputes between customers and vendors by providing clear explanations of terms and conditions.
• Facilitated utility interconnections for projects adhering to local guidelines
• Collaborated closely with city and state inspectors, AHJs, and utility companies to coordinate inspections, resolve issues, and meet project deadlines.
• Coordinated job schedules to meet project requirements
• Directed team efforts in customer interactions, material sourcing, and site organization
• Managed customer relations, addressing complaints and inquiries, while maintaining strong relationships to ensure high levels of satisfaction.
• Directed payroll management, onboarded new employees, and managed key card access, including the creation and distribution of ID scanning entry badges for secured facility access.
• Oversaw the maintenance and repair of operational equipment to ensure reliability.
• Coordinated logistics and distribution operations to optimize delivery times.
• Analyzed customer feedback to improve operations processes and increase customer satisfaction.
• Developed and maintained an efficient process for tracking inventory levels, ensuring accuracy of data.
• Conducted regular reviews of operational procedures to ensure compliance with company standards.
• Identified areas of improvement in current operations systems and implemented changes accordingly.
• Implemented new processes to streamline daily tasks, resulting in increased efficiency.
• Collaborated with other departments to develop solutions that addressed operational issues across the organization.
• Coordinated resources and personnel to complete projects on time and within budget constraints.
• Provided training and guidance to staff on operational procedures, policies, and regulations.
• Managed vendor relationships by negotiating contracts and monitoring service delivery levels.
• Implemented strategies to take advantage of new opportunities.
• Set specific goals for projects to measure progress and evaluate end results.
• Maintained positive working relationship with fellow staff and management.
• Developed reports detailing operational performance, trends, costs, productivity.
• Reviewed existing operations processes for accuracy, timeliness, and adherence to internal guidelines.

• Managed telephonic inquiries and job bookings
• Transported supplies
• Collaborated with municipal authorities
• Facilitated permit approvals with agencies
• Organized scheduled outages for necessary electrical work
• Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
• Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
• Analyzed data from daily reports to identify trends in production performance metrics.
• Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Managed scheduling, training and inventory control.
• Motivated and evaluated personnel for performance improvement and goal achievement.
• Delivered positive customer experiences by implementing effective quality assurance practices.
• Enforced federal, state, local and company rules for safety and operations.

Efficiently managed order pulling and warehouse logistics for a large retail distribution center.

Collaborated with team members to fulfill orders accurately and within tight deadlines.

Maintained inventory control to ensure proper stock levels and timely replenishments.

Supported warehouse operations by coordinating with drivers, packing staff, and managers to optimize the workflow.

• Operated scanners, computers, and other equipment to track orders.
• Packaged items carefully using protective materials like bubble wrap or foam sheets.
• Ensured safety protocols were followed at all times while operating machinery.
• Maintained a clean work area by sweeping, mopping, dusting shelves.
• Followed established guidelines for picking orders accurately.
• Collaborated closely with other departments on special projects as needed.
• Used pallet jacks to move items to and from warehouse locations.
• Assisted in packaging and labeling of products for shipment.
• Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
• Used scanners to track parcel information, condition or receipt.