Sarah Soe
Pacoima,CA
Summary
Compassionate healthcare professional with experience as a Medical Assistant, Certified Nursing Assistant, and Phlebotomist. Currently enrolled in an accelerated nursing program, delivering quality patient care in senior living and healthcare settings. Demonstrates strong communication and attention to detail while excelling in fast-paced environments.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Certified Nursing Assistant Internship
Pacifica Senior Living
Northridge, California
01.2026 - 06.2026
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Provided emotional support and companionship to residents during daily interactions.
- Maintained a clean and safe environment for residents and staff.
- Collaborated with multidisciplinary teams to ensure quality resident care.
- Documented patient information accurately in electronic health records systems.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Responded quickly to emergency situations involving sudden illness or injury.
Licensed Esthetician
Asia Salon
Encino, CA
08.2022 - 03.2026
- Promoted the importance of regular skincare maintenance to clients.
- Conducted educational workshops on lash lift and brow lamination services.
- Trained new staff members on proper equipment usage, technique, sanitation protocols, and company policies.
- Collaborated with team members to create seasonal promotions for services and products.
- Assisted in inventory management to ensure adequate product supply and minimize waste and shrinkage.
Phlebotomist/ Receptionist
ST Med Spa
Encino, CA
10.2022 - 04.2025
- Performed venipunctures and IV draws with precision, ensuring patient comfort and adherence to safety protocols.
- Managed front desk operations, ensuring efficient scheduling, accurate check-ins/outs, and timely processing of payments.
- Delivered exceptional client service by effectively addressing inquiries about treatments and products, enhancing patient satisfaction.
- Maintained sanitized and well-stocked work area, supporting adherence to health and safety standards.
Phlebotomy Intern
Sherman Oaks Hospital
Sherman Oaks, CA
11.2023 - 12.2024
- Utilized knowledge of various needle gauges and equipment for successful blood collection from difficult-to-access veins.
- Collaborated with laboratory staff for accurate specimen labeling, reducing misidentification errors.
- Assisted in maintaining a clean and organized phlebotomy station, adhering to infection control protocols.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Organized and replenished phlebotomy cart with necessary supplies to ensure readiness for procedures.
Medical Assistant
Bh-Skin Dermatology
Glendale, CA
08.2013 - 10.2018
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Managed appointment scheduling, patient registration, and distribution of sample pharmaceuticals to streamline patient flow.
- Coordinated patient referrals to specialists and other healthcare providers for comprehensive care management plans.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Sanitized and organized exam rooms and medical equipment to maintain a safe and efficient clinical environment.
- Delivered customer service that contributed to positive patient experiences.
- Contacted pharmacies via phone and fax to submit prescriptions and refills efficiently.
Education
Phlebotomy -
Los Angeles Career College
Northridge, CA12-2023
Esthetician License -
West Valley Occupational Center
Woodland Hills, CA01-2022
Medical Assistant -
Kaplan College
Panorama City06-2015
Licensed Vocational Nursing - Nursing
National Career College
Panorama City, CA08-2026
Skills
- Patient care
- Electronic Health Records
- Medical documentation
- Blood collection
- Infection control protocols
- Infection control
- Safety precautions
- Basic life support
- Appointment scheduling
- Healthcare Administration
- Specimen Preparation
- Medical terminology
- Geriatric care
- Patient Interaction
- Companionship and emotional support
- Database administration
Certification
- Phlebotomy License
- BLS Certification
- CNA License
Timeline
Certified Nursing Assistant Internship
Pacifica Senior Living
01.2026 - 06.2026
Phlebotomy Intern
Sherman Oaks Hospital
11.2023 - 12.2024
Phlebotomist/ Receptionist
ST Med Spa
10.2022 - 04.2025
Licensed Esthetician
Asia Salon
08.2022 - 03.2026
Medical Assistant
Bh-Skin Dermatology
08.2013 - 10.2018
Phlebotomy -
Los Angeles Career College
Esthetician License -
West Valley Occupational Center
Medical Assistant -
Kaplan College
Licensed Vocational Nursing - Nursing
National Career College