With over 7 years in marketing operations, specializing in content creation, SEO Marketing professional with a strategic mindset and proficiency in campaign management, data analysis, and CRM systems. Known for strong collaboration skills and adaptability, consistently driving team success and operational efficiency. Adept at streamlining processes and optimizing marketing operations to achieve impactful results.
Overview
2021
2021
years of professional experience
Work History
Content Marketing/Operations Specialist
Consolidated Planning Group
Streamlined client onboarding: Reduced setup time by 30% and increased client confidence by 25% through improved portal training and CRM setup
Increased customer engagement by 20% and improved service understanding by 15% through strategic use of social media, podcasts, webinars, and video, with AI-driven data analysis for tailored messaging
Enhanced engagement by 20% and service understanding by 15% through strategic social media marketing and blog content
Facilitated the procurement of Life Insurance quotes, reducing turnaround time by 35% and ensuring a smooth experience for 95% of new clients
Increased brand awareness by developing and executing targeted marketing campaigns
Managed webinar series from conception to execution, driving higher attendance rates with engaging topics and presenters
Established partnerships with complementary businesses, expanding reach into new markets while maintaining a consistent brand message
Implemented A/B testing methodologies to identify best-performing ad creatives and optimize future campaigns
Monitored KPIs closely, making data-driven decisions to enhance campaign effectiveness over time
Conducted market research to inform strategic planning and competitor analysis efforts
Enhanced customer engagement with compelling content creation for social media platforms
Created customized marketing materials to increase product awareness
Tracked key performance indicators to measure success of campaigns
Special Event Coordinator
Fervent Designs
Oversaw event execution from design to on-site coordination, managing team assignments and vendor relationships while adhering to budget and quality standards for up to 500 guests
Manage website design, content, and SEO Marketing, Branding and Logo Design
Designed custom event layouts that maximized available space while maintaining a visually pleasing aesthetic
Facilitated clear communication between clients, team members, and stakeholders throughout the entire event planning process
Coordinated cross-functional teams to execute successful events within tight deadlines
Provided exceptional on-site support during events, addressing any issues promptly and professionally
Implemented creative solutions for venue challenges, optimizing space usage and enhancing the overall guest experience
Facilitated communication between internal events personnel and external vendors to quickly resolve any conflicts or concerns
PR & Communications Summer Intern
Better Way Goods 2
Developed and executed content creation, social media, product marketing, and sales strategies, enhancing brand presence through strategic networking and influencer partnerships
Applied strong project management skills and gained insights into startup processes and patenting, ensuring impactful results and strategic application within a new brand environment
Managed multiple tasks simultaneously while consistently meeting deadlines under high-pressure situations during the internship period
Maintained a strong work ethic and positive attitude throughout the summer internship program, earning recognition from supervisors for outstanding performance and commitment to team success
Participated in weekly meetings with mentors and colleagues, sharing insights from various learning experiences throughout the internship program
Gained valuable industry knowledge through attending seminars, workshops, and conferences related to the field of expertise during the summer internship program
Observed packing operations to verify conformance to specifications
Paraprofessional
FBISD
09.2019 - 01.2021
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Marketing Lead
MICS
02.2014 - 01.2019
Maintained an organized and up-to-date database, ensuring ease of access for students and faculty members.
Participated in university committees to advocate for library services, securing additional funding for needed improvements.
Developed strong relationships with faculty members to better understand their resource needs for course curriculums.
Provided research assistance to students and faculty, improving academic performance across various disciplines.
Organized and maintained detailed records on equipment use, materials logs and circulation activities.
Catalogued and organized books, materials and other documents for proper library management.
Education
Public Relations -
University of Houston
Houston, TX
05.2019
Skills
Market Research
Process Optimization
Event Promotion
SEO proficiency
Data Analysis
Digital Marketing
Content Strategy Development
Operational Requirements
Strategic Growth Initiatives
CRM Management
Social Media Marketing
Brand Storytelling
Customer Service
Underwriting knowledge
Accomplishments
Launched a successful B2B podcast to drive business growth using organic SEO tools.
Organically increased 300 YouTube subscribers in the span of 2 weeks by strategically targeting potential viewers with video content through targeted ads.