Sarah Sohrabian
Houston
Summary
Dynamic professional with a proven track record at South Texas College of Law, adept in multitasking and organization. Excelled in enhancing team productivity and client satisfaction through effective communication and meticulous attention to detail. Skilled in data entry and customer service, consistently prioritized tasks to exceed project goals.
Overview
9
9
years of professional experience
Work History
Coordinator
South Texas College of Law
05.2024 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Increased client satisfaction by facilitating clear and consistent communication between project teams and stakeholders.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Monitored front areas so that questions could be promptly addressed.
Legal Secretary Assistant
Williams Hart
03.2020 - 06.2021
- Served as liaison between attorneys and clients fostering a positive relationship while addressing inquiries promptly.
- Supported litigation teams during trials with seamless organization of exhibits and witness testimony materials.
- Created, indexed, and maintained client binders.
- Scheduled and made appointments for 2 attorneys.
- Diligently edited legal correspondence for grammar and spelling.
- Completed data entry of legal documents into electronic filing systems.
- Developed and maintained positive relationships with clients and colleagues.
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
- Improved client satisfaction by effectively managing case files and maintaining strong communication with clients.
Legal Secretary
De La Garza Law Group
01.2019 - 09.2019
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Answered and directed calls using multi-line switchboard.
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
- Received and placed telephone calls to clients and prospective clients.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
Receptionist Administrator
Garcia De La Garza, LLP.
11.2015 - 01.2019
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Collaborated with team members on various projects to achieve department goals and improve overall efficiency.
- Coordinated meeting room bookings, optimizing space utilization and accommodating diverse needs.
- Managed multi-line phone system, ensuring prompt and courteous service to callers.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Education
High School Diploma -
Charles H. Milby High School
Houston, TX05-2009
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Attention to detail
- Adaptability and flexibility
- Verbal and written communication
- Task prioritization
- Microsoft office
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Coordinator
South Texas College of Law
05.2024 - Current
Legal Secretary Assistant
Williams Hart
03.2020 - 06.2021
Legal Secretary
De La Garza Law Group
01.2019 - 09.2019
Receptionist Administrator
Garcia De La Garza, LLP.
11.2015 - 01.2019
High School Diploma -
Charles H. Milby High School
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