Sarah Sonnenfeld
Summary
Skilled coordinator adept at providing strategic communication, administrative, and logistical support for complex projects and community events.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Washington State University
08.2023 - Current
- Coordinate written and verbal communication by email, phone, and in person for research program faculty, staff, students, and members of the public as the first point of contact.
- Support students, faculty, and staff in adhering to policy and procedure, including written and digital communications, personnel communication, and purchasing and receivables. Maintain confidentiality and operate in compliance with WSU policies at all times.
- Engage members of the public as Event Lead, delivering highest level of customer service, communicating with remote and in-person event organizers and attendees to ensure seamless event coordination, and building strong community relationships.
- Serve on Recruitment & Retention Advisory Board, working across departments and campuses to execute recruitment strategies, coordinate events, and communicate with prospective students.
Events and Marketing Manager
Blanchard Family Wines
09.2022 - 08.2023
- Analyzed market trends to identify new opportunities for sales and wine club memberships, adjusting marketing plans accordingly for maximum effectiveness of loyalty program.
- Provide superior customer service and communication to new and existing customers by phone, email, and in person to resolve concerns quickly and efficiently.
- Increased brand awareness by developing and implementing strategic marketing campaigns, spearheading monthly special events, networking, and engagement with local business community.
- Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
- Coordinated with sales teams to align marketing and sales strategies in the tasting room, driving revenue growth.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Sales Associate
Rocky Mountain Olive Oil
09.2021 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Burnt Bridge Cellars
09.2018 - 07.2021
- Coordinate memorable events throughout fast paced, high flow environment by anticipating needs and creating an excellent experience for wine club members.
- Planning and coordination of special events in the Tasting Room, delivering superior customer service.
- Create unique brand presence by assisting with social media content creation.
Foster Care Certification Clinician & Trainer
Boys & Girls Aid
10.2018 - 11.2020
- Manage training process, documentation, and assessment process for each foster family
- Schedule intake appointments, interviews, trainings, and home visits to establish certification timelines for prospective foster parents in multiple counties
- Plan and produce high quality appreciation events with dinner, raffle, and entertainment
- Maintain records and electronic files for certified and in-process foster families
- Connect with community partners to advance training objectives and connect foster parents with local resources and training opportunities to best serve youth and families
- Create and deliver trainings on safety, diverse populations, and identity formation
Assistant Director of Admissions
The Art Institute of Portland
10.2015 - 07.2018
- Planned and produced engagement events such as Open Houses, receptions, and portfolio shows in conjunction with academic faculty
- Scheduled and conducted personal advising appointments with individual students and families to create a plan for each student's success
- Conducted upwards of 400 prospective student outreach attempts weekly, documenting all interactions in CRM software, closely tracking progress toward enrollment goals
- Worked closely with disability and student services departments to ensure the highest level of service and support to prospective and continuing students from all walks of life
- Recruited and tracked enrollment as College Bound Coordinator in college preparatory program, enrolled 66% of students in Spring term courses
- Manage training process, documentation, and assessment process for each foster family
- Exhibited and connected with high volume of prospective students at college fairs, ensured excellent communication and follow-up to maximize positive impact on enrollment goals
Education
Bachelor of Arts - Sociology
University of Oregon
Eugene, OR06.2015
Skills
- Strategic communicator with exceptional written and verbal communication skills
- Speaking and facilitating in large groups
- Quick to build rapport with new people
- Dedication to creating an inclusive environment for all
- Scheduling and management of multiple projects and deliverables
Certification
- Vancouver Community Concert Band Member & Recruitment Chairperson, 2015-Present
- Reprise Choir Member, 2019-Present
- Washington State Food Worker Card
- Class 12 Mixologist Permit No, 120789731
Timeline
Administrative Assistant
Washington State University
08.2023 - Current
Events and Marketing Manager
Blanchard Family Wines
09.2022 - 08.2023
Sales Associate
Rocky Mountain Olive Oil
09.2021 - 09.2022
Foster Care Certification Clinician & Trainer
Boys & Girls Aid
10.2018 - 11.2020
Sales Associate
Burnt Bridge Cellars
09.2018 - 07.2021
Assistant Director of Admissions
The Art Institute of Portland
10.2015 - 07.2018
Bachelor of Arts - Sociology
University of Oregon
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