Sarah Springer
Onalaska
Summary
Hardworking and flexible employee able to accommodate multiple work settings in both leadership positions and employee positions. Trained in conflict management, money handling, personnel, minor medical emergencies, food allergy knowledge, and sales expertise.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Charmant Hotel
03.2023 - 10.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
Server/Bartender/Manager
David Reay's Modern Diner And Tavern
05.2022 - 03.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
All FOH Positions
Il Luigi's Italian Cuisine And Bakery
12.2021 - 04.2022
- Performed opening and closing procedures and side work duties according to station rotation assignment.
- Developed and maintained positive working relationships with other restaurant staff and supported team to reach common goals.
- Answered questions clearly regarding food and beverage preparation, recipe ingredients and allergens.
- Was responsible for full front of house duties
- Service, Hosting, Phone calls, To Go orders, Cleaning
Bartender/Server/Server Trainer
Olive Garden
11.2018 - 11.2021
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Managed the bar for the restaurant while also serving tables.
- Aided on large catering deliveries and service for the district (wedding parties, business parties, graduations, ect.)
- Was responsible for keeping up health and safety standards during the Covid-19 pandemic.
CNA
Rochester East Golden Living
07.2016 - 12.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Deli Associate
Rochester Athletic Club
08.2015 - 06.2016
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Bachelor of Science - Nursing
Luther College
Decorah, IABachelor of Science - Nursing
Rochester Community And Technical College
Rochester, MNHigh School Diploma -
Century High School
Rochester, MN06.2016
Skills
- Familiar with childcare
- Sales Expertise
- Health Code Compliance
- Aloha POS
- New Hire Training
- Staff Management
- Supporting Personal Needs
- Wound Care
- Family Support and Assistance
- Companionship and Emotional Support
- Charting Expertise
- General Housekeeping Abilities
Certification
- Bartender's License - [exp. 6/30/2025]
- Certified Nursing Assistant - [exp. 12/18/2020]
- CPR Certified
Timeline
Bartender
Charmant Hotel
03.2023 - 10.2023
Server/Bartender/Manager
David Reay's Modern Diner And Tavern
05.2022 - 03.2023
All FOH Positions
Il Luigi's Italian Cuisine And Bakery
12.2021 - 04.2022
Bartender/Server/Server Trainer
Olive Garden
11.2018 - 11.2021
CNA
Rochester East Golden Living
07.2016 - 12.2018
Deli Associate
Rochester Athletic Club
08.2015 - 06.2016
Bachelor of Science - Nursing
Luther College
Bachelor of Science - Nursing
Rochester Community And Technical College
High School Diploma -
Century High School
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