Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Squires

Pflugerville

Summary

Having worked for six years in customer aservice and sales, I am skilled in building relationships and understanding customer needs. I have strong communication skills and interpersonal skills for providing superior customer service.

Overview

6
6
years of professional experience

Work History

Medical Receptionist

OT Connection
08.2024 - 03.2025
  • Managed front desk operations, including greeting patients, scheduling appointments, and answering phone calls
  • Verified patient insurance information and collected co-pays and payments.
  • Managed confidential patient information according to HIPAA regulations while maintaining utmost professionalism at all times
  • Checked patient insurance, demographic, and health history to keep information current.

Referral Coordinator

Spinal Interventions
08.2023 - 07.2024
  • Worked closely with doctors, and other medical staff to ensure that all information was gathered and communicated effectively
  • Greeted patients and visitors in a friendly and professional manner
  • Oversaw the referral process, from the initial request to the appointment. This included verifying insurance coverage, and obtaining necessary authorizations.
  • Kept accurate and up to date records of all patient referrals. This included entering data into electronic health record systems and ensuring that all information was correct and complete.

Customer Service Associate

Walgreens
11.2022 - 07.2023
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Solved problems with products and services by providing customers with technical support
  • Learned roles of other departments to provide coverage and keep store operations.

Sales Associate

Target
02.2019 - 07.2022
  • Opened, shelved, and merchandised new products in a visually appealing and organized display for optimal sales promotions.
  • Contributed to team success by completing jobs quickly and accurately.
  • Assisted with inventory counts.
  • Addressed and resolved customer complaints in a polite and professional manner.

Education

High school diploma -

Oak Ridge High School
El Dorado Hills, CA
01.2018

Skills

  • Phone etiquette
  • Referral verification
  • Medical charting
  • Customer service
  • Insurance verification
  • Patient relations

Timeline

Medical Receptionist

OT Connection
08.2024 - 03.2025

Referral Coordinator

Spinal Interventions
08.2023 - 07.2024

Customer Service Associate

Walgreens
11.2022 - 07.2023

Sales Associate

Target
02.2019 - 07.2022

High school diploma -

Oak Ridge High School

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