Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Stanley

Pineville ,LA

Summary

Adept in venipuncture and patient comfort management, I leveraged these skills at LabCorp to enhance patient experience and improve specimen collection efficiency. My analytical thinking and excellent communication fostered a collaborative environment, significantly contributing to team success. Recognized for maintaining high-quality control standards, I consistently ensured accurate and safe phlebotomy practices.

Overview

12
12
years of professional experience

Work History

Phlebotomy Specialist

LabCorp
Pineville, LA
02.2022 - Current
  • Prepared and maintained phlebotomy equipment, including needles, tourniquets, gauze, cotton balls, and other supplies.
  • Observed universal safety precautions in order to prevent exposure to infectious diseases.
  • Treated blood-related chronic disorders by performing therapeutic phlebotomy.
  • Labeled tubes accurately with patient's name, date of birth and other relevant information as required by the lab.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Collected specimen samples and transported to laboratory for processing.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Responded appropriately during emergency situations involving bleeding or shock.
  • Collected blood specimens for laboratory analysis according to established procedures.
  • Mentored newly hired medical personnel in phlebotomy techniques and protocols.
  • Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
  • Input medical and insurance information into database for inclusion in patient records.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
  • Maintained a clean work environment by wiping down surfaces and disposing of used materials properly.
  • Demonstrated excellent customer service skills while interacting with patients and families.
  • Monitored inventory levels of supplies necessary for successful completion of job duties.
  • Managed multiple tasks simultaneously while maintaining accuracy in collecting samples from patients.
  • Interacted with patients to gather and record data prior to blood draws.
  • Disposed of biohazardous waste using appropriate methods according to regulations.
  • Interacted courteously with patients when explaining procedure details or answering questions.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Medical Assistant /Occupational Health Technician /Laboratory Phlebotomist

Cenla Occupational Services
Pineville, LA
05.2018 - 07.2022
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Handled general office duties to support administrative staff during peak hours.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Administered injections, medications and treatments as directed by the physician.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Processed orders for medical supplies and lab equipment.
  • Collected samples from patients for laboratory testing purposes.
  • Incorporated outside records into charts and EHR.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Scheduled appointments for patients via phone and in person.
  • Documented notes during patient visits.
  • Assisted back office patient processes to reduce office wait times.
  • Prepared treatment rooms for patient examinations.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Supported administrative staff by processing payments.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Explained treatment procedures and physicians' instructions.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Contacted medical facilities to schedule patients for admission.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Administered medications under physician's supervision.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Organized patient charts before each day's clinic sessions began.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Educated patients about medications, procedures and physician's instructions.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Organized charts, documents and supplies to maintain team productivity.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Identified needs of customers promptly and efficiently.
  • Worked with cross-functional teams to achieve goals.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Recognized by management for providing exceptional customer service.
  • Completed routine maintenance and repair.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Operated a variety of machinery and tools safely and efficiently.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Completed day-to-day duties accurately and efficiently.
  • Ensured compliance with federal, state, and local laws governing workplace safety.
  • Maintained records of all occupational health tests conducted.
  • Documented patient information accurately in electronic health records.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Communicated test or assessment results to medical professionals.
  • Cleaned medical equipment or facilities.
  • Tracked patients during tests and surgeries with assistance of EEG, EP instruments and video recording equipment.
  • Performed physical exams and collected medical histories from patients.
  • Conducted auditory, visual, and respiratory screenings to ensure compliance with safety standards.
  • Prepared reports of findings related to occupational illnesses or injuries.
  • Calibrated, troubleshot or repaired equipment and corrected malfunctions.
  • Calculated numerical data for medical activities.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Assisted in training technicians, medical students or other staff members.
  • Participated in regular meetings with managers and supervisors regarding occupational health matters.
  • Responded promptly to emergency situations involving occupational health issues.
  • Compiled data from various sources such as medical records, laboratory results, questionnaires for analysis purposes.
  • Instructed patients in use of assistive equipment.

Occupational Health Technician /Laboratory Phlebotomist

Louisiana Occupational Health Services
Alexandria, LA
07.2013 - 10.2018
  • Communicated test or assessment results to medical professionals.
  • Maintained records of all occupational health tests conducted.
  • Communicated with management or other staff to resolve problems.
  • Participated in regular meetings with managers and supervisors regarding occupational health matters.
  • Responded promptly to emergency situations involving occupational health issues.
  • Reported any irregularities or changes in health status to appropriate personnel for further investigation.
  • Prepared reports of findings related to occupational illnesses or injuries.
  • Cleaned medical equipment or facilities.
  • Calibrated, troubleshot or repaired equipment and corrected malfunctions.
  • Performed physical exams and collected medical histories from patients.
  • Conducted research to increase knowledge about medical issues.
  • Monitored employees' use of personal protective equipment.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Adjusted settings or positions of medical equipment.
  • Ensured compliance with federal, state, and local laws governing workplace safety.
  • Assisted in training technicians, medical students or other staff members.
  • Conducted auditory, visual, and respiratory screenings to ensure compliance with safety standards.
  • Calculated numerical data for medical activities.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Documented patient information accurately in electronic health records.
  • Compiled data from various sources such as medical records, laboratory results, questionnaires for analysis purposes.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Education

Phlebotomy

Unitech Training
Alexandria, LA
10-2011

Skills

  • Venipuncture expertise
  • Adaptable approach
  • Patient identification
  • Labeling accuracy
  • Proper needle disposal
  • Order of draw
  • Blood collection techniques
  • Specimen handling
  • Venipuncture
  • Venipuncture techniques
  • Quality control procedures
  • Analytical thinking
  • Patient confidentiality
  • Patient comfort management
  • Sanitation and sterilization
  • Quality control
  • Data entry
  • Patient identification verification
  • Phlebotomy tech
  • Analytical skills
  • Instrument sterilization
  • Sample collection
  • Goal minded
  • Collect samples
  • Problem-solving aptitude
  • Blood specimen storage
  • Conduct tests
  • Recording data
  • Butterfly venipuncture
  • Time management
  • Proper tourniquet use
  • Medical waste management
  • HIPAA
  • Excellent communication
  • Specimen labeling procedures

Timeline

Phlebotomy Specialist

LabCorp
02.2022 - Current

Medical Assistant /Occupational Health Technician /Laboratory Phlebotomist

Cenla Occupational Services
05.2018 - 07.2022

Occupational Health Technician /Laboratory Phlebotomist

Louisiana Occupational Health Services
07.2013 - 10.2018

Phlebotomy

Unitech Training

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Sarah Stanley