Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah State

Santa Cruz,CA

Summary

I'm a sales enablement professional, leading a team of six sales trainers. The team is responsible for new hire training, existing sales training, new product launches, and the design and execution of the global sales meeting. I work closely with marketing and engineering to create training decks, demo presentations, e-Learning modules, and video content. I am focused on designing best-in-class sales resources, while measuring effectiveness with the commercial organization and customers. We quantify the impact of each asset and training program delivered. I thrive on solving challenging problems through strong discovery, organizational connection, a sharp attention to detail, and high energy. I’m comfortable living in the grey, while juggling multiple high priority projects simultaneously.

Overview

17
17
years of professional experience

Work History

Sr. Manager, Global Commercial Learning

Intuitive Surgical Inc.
10.2013 - Current
  • Partners cross-functionally to create sales training content, deliver effective trainings, and measures its effectiveness
  • Created a clinical and digital sales process by scaling best practices of highest performing sales representatives
  • Conducts training needs analysis with executive stakeholders to define knowledge, skills, or behavior gaps of the US Sales Force
  • Develops training strategies and deploys multi-modal synchronous and asynchronous education to thousands of Intuitive Employees
  • Creates and tracks KPIs, measures impact and success, and adapts each program in the spirit of continuous improvement

Commercial Learning Manager, US

Intuitive
10.2019 - 10.2022

Clinical Sales Rotation

Intuitive
05.2018 - 10.2019

Commercial Learning Manger – Global Distribution

Intuitive
03.2016 - 05.2018

Sales Training Manager

Intuitive
11.2015 - 03.2016

Sr. Sales Trainer

Intuitive
10.2013 - 11.2015

Sales Representative -Musculoskeletal Division

Eli Lilly & Company
10.2010 - 10.2013

Managed and grew the largest volume producing territory in the San Francisco district. Finished the year 104% to goal, top 7% in the nation. Successfully launched two new product indications, promoted three medications and eight disease states

  • Firm management of budget allocation
  • Creative use of multiple selling resources
  • Executed utilizing the company's sales process and resources
  • Strong planning and implementation of FDA-regulated programs

Client Relationship Manager

Bluepoint Solutions Inc
01.2008 - 03.2009

Effectively managed over 50 existing client relationships, which generated over $2 million in contract addendums in 2008 (35% increase over previous year).

  • Built and established relationships with clients to better understand their business goals and objectives
  • Engaged internal resources to address and resolve client concerns
  • Developed annual client growth, retention plans and updated progress
  • Consulted with clients to ensure effective utilization of the company’s software

Training Specialist - Software

Bluepoint Solutions Inc
01.2007 - 01.2008

Worked as Bluepoint’s software trainer, which resulted in the training of 193 credit unions (115% increase over the previous year) and achieved Rookie of the Year award leading to early promotion.

  • Evaluated target audiences and adapted trainings to deliver interactive curriculum to credit union members nationwide
  • Partnered with executive teams to build tailored programs to serve and provide value to the customer

Education

Post Graduate Certificate - Communication & Public Relations

Humber College
Toronto, Ontario

Bachelor of Arts - Environmental Studies - Specialization Urban Planning

Concordia University
Montreal, Quebec

Skills

  • Strong verbal and written communication
  • Genuine curiosity and active listening
  • Cross-functional relationship management
  • Quantifies impact of programs and assets
  • Scales best practices through process and reproducibility
  • High capacity
  • Product launch planning and execution

Timeline

Commercial Learning Manager, US

Intuitive
10.2019 - 10.2022

Clinical Sales Rotation

Intuitive
05.2018 - 10.2019

Commercial Learning Manger – Global Distribution

Intuitive
03.2016 - 05.2018

Sales Training Manager

Intuitive
11.2015 - 03.2016

Sr. Manager, Global Commercial Learning

Intuitive Surgical Inc.
10.2013 - Current

Sr. Sales Trainer

Intuitive
10.2013 - 11.2015

Sales Representative -Musculoskeletal Division

Eli Lilly & Company
10.2010 - 10.2013

Client Relationship Manager

Bluepoint Solutions Inc
01.2008 - 03.2009

Training Specialist - Software

Bluepoint Solutions Inc
01.2007 - 01.2008

Post Graduate Certificate - Communication & Public Relations

Humber College

Bachelor of Arts - Environmental Studies - Specialization Urban Planning

Concordia University
Sarah State