Sarah Steffey
Las Vegas
Summary
Diligent and detail-oriented food service professional with 10+ years of experience in various roles, including bartending, serving, and to-go specialist. Proven skills in customer service, food preparation, and cash handling. Possesses certifications in food safety and handling.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Resourceful professional in the food preparation and serving industry, known for high productivity levels and ability to efficiently complete tasks. Skilled in menu planning, kitchen equipment use, and maintaining hygiene standards. Exceptional at time management, teamwork, and adaptability, ensuring smooth kitchen operations and positive customer experiences. Excel in fast-paced environments by leveraging strong organizational and communication skills.
Overview
24
24
years of professional experience
1
1
Certification
1
1
Bartending Certification
Work History
To-Go Specialist
Chili's Bar and grill
North Las Vegas
01.2025 - Current
- Take orders: Greet guests, answer phone calls, and assist with placing to-go orders
- Prepare orders: Enter orders into the system, collaborate with kitchen staff, and ensure orders are prepared accurately and on time
- Box orders: Pack to-go orders
- Check out guests: Process payments and check out guests
- Maintain cleanliness: Keep the to-go area clean and organized
- Provide customer service: Address guest inquiries and provide excellent customer service
- Performed opening duties including setting up workstations with required supplies and equipment.
- Verified accuracy of all orders before packing them into bags or containers for take-out.
- Received payments, returned accurate change and closed checks in POS system.
- Greeted customers in a friendly manner and took orders for to-go items.
- Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
Bartender
Event Aces, LLC
Las Vegas
04.2024 - Current
- Bartended for very busy concert venues In Las Vegas, Nevada!
- Stocked ice bins and coolers as needed throughout shift.
- Processed payments accurately and efficiently with POS system.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Effectively multitasked within fast-paced environment.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
Server
Texas Roadhouse
North Las Vegas
03.2019 - 02.2024
- Working in a fast pace environment while utilizing time efficiently and responsibly to give each guest great customer service while dining
- Up selling new-current food and beverage items with a fun attitude and line dancing every thirty minutes
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked food before serving it to customers.
- Provided excellent customer service to ensure satisfaction.
- Presented menus and answered questions regarding items.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Stocked service areas with supplies during slow periods.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Cleaned tables and chairs to prepare dining area for next customers.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Server
Cracker Barrel
North Las Vegas
09.2016 - 02.2019
- Working in a fast paced environment while utilizing time efficiently and responsibly to give each guest great customer service while dining
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Checked food before serving it to customers.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Cleaned tables and chairs to prepare dining area for next customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Delivered food orders promptly and courteously.
Input Sales
General Shipping Clerical
Las Vegas
06.2004 - 11.2010
- Process bills of lading's for outgoing trucks, inventoried product being shipped out, multitasking, prepared seals and paperwork for customers
- Input sales information and answered phones from concerning shipping and paperwork discrepancies
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Server Assistant
Zeffirino
Las Vegas
09.2001 - 05.2002
- In-depth understanding of serving food and attending to the customers needs
- Assist server with pre bussing, delivering food and bringing a positive attitude each shift
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Provided exceptional service to high volume of daily customers.
- Stocked service stations with ice, napkins and straws.
- Cleared dishes after courses for prompt table maintenance.
Education
GED -
Eldorado High School - Adult Education
Las Vegas, NV08.1998
Skills
- Upselling
- Restaurant Experience
- Clerical Experience
- Host/Hostess
- Dancing
- Food Service
- Cash handling
- Catering
- Food Handling
- Serving Experience
- Busser
- POS
- Food Safety
- Bartending
- Food Preparation
- Communication Skills
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Multitasking abilities
- Sanitation practices
- Bar terminology
- Menu memorization
- Problem-solving
- Health code compliance
- Food preparation
- Dish preparation
- Quick Service
- Food handlers card
- Point of sale (POS) system operations
- Hospitality and accommodation
Certification
Food Handler Certification
Timeline
To-Go Specialist
Chili's Bar and grill
01.2025 - Current
Bartender
Event Aces, LLC
04.2024 - Current
Server
Texas Roadhouse
03.2019 - 02.2024
Server
Cracker Barrel
09.2016 - 02.2019
Input Sales
General Shipping Clerical
06.2004 - 11.2010
Server Assistant
Zeffirino
09.2001 - 05.2002
GED -
Eldorado High School - Adult Education
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