Sarah steffey
Clarksburg
Summary
Proactive professional with experience in fast-paced dining environments. Expertise in managing high-pressure situations while maintaining a welcoming atmosphere. Committed to enhancing guest experiences through teamwork and adaptability.
Overview
4
4
years of professional experience
Work History
Togos and Host
Texas Roadhouse Restaurant
Clarksburg, WV
12.2025 - 01.2026
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Collaborated with team members to maintain efficient service during peak hours.
- Managed the reservation system to optimize guest flow and seating arrangements.
- Assisted with menu explanations, promoting daily specials to enhance guest experience.
- Coordinated with kitchen staff to ensure timely food delivery and service consistency.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Server
Wicked Chicken
Damascus, VA
09.2023 - 11.2025
- Provided exceptional customer service in high-pressure dining environment.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to accommodate special dietary requests.
- Maintained cleanliness and organization of dining area throughout shifts.
- Trained new servers on menu items and service protocols.
Ice Cream Server
Whicked Chicken Wing House and Tavern
Damascus, VA
09.2021 - 09.2023
- Delivered exceptional customer service by promptly serving ice cream and ensuring order accuracy.
- Maintained cleanliness and organization of serving area, adhering to health and safety standards.
- Assisted in training new staff on proper serving techniques and customer interaction protocols.
- Managed inventory of ice cream flavors, ensuring product availability during peak hours.
Education
Associate Degree - Leadership
Ministry College
10-2026
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
Timeline
Togos and Host
Texas Roadhouse Restaurant
12.2025 - 01.2026
Server
Wicked Chicken
09.2023 - 11.2025
Ice Cream Server
Whicked Chicken Wing House and Tavern
09.2021 - 09.2023
Associate Degree - Leadership
Ministry College