Summary
Overview
Work History
Education
Skills
Travel, Horses, Nature, Golf, Reading
Timeline
Generic

Sarah Sturgeon

Union,KY

Summary

Dependable professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in customer service and time management with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.

Overview

33
33
years of professional experience

Work History

Office Manager

Commonwealth Country Club
02.1999 - Current
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Maximized cash flow through optimal billing and collection processes.
  • Coordinated with vendors and suppliers to facilitate timely payments.
  • Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
  • Utilized company's accounting systems to review reports and prepare assessments.
  • Assisted with development and implementation of financial policies and procedures to streamline operations.
  • Developed and maintained effective relationships with banking institutions to support financial operations.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Launched quality assurance practices for each phase of development

Accounting Assistant

Kentucky Golf Course Management
04.2002 - Current
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Used accounting software to prepare weekly and monthly financial reports.

Scoreboard Operations

The Cincinnati Reds
03.1997 - Current
  • Set up equipment for inside and outside shots.
  • Worked with directors to capture desired shots.
  • Operated cameras for a variety of live events, including sports, entertainment and news broadcasts.
  • Managed daily tasks and assignments with 30 production team members.
  • Adjusted focus, zoom and aperture to obtain desired shot effects.
  • Composed shots according to director specifications and instructions.

Basketball Coach

Walton Verona Independent Schools
10.1990 - 02.2005
  • Acted as positive role model for team participants and in community.
  • Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.

Education

Bachelor of Arts - English Literature

Northern Kentucky University
Highland Heights, KY
05.2006

Bachelor of Arts - Communications

Northern Kentucky University
Highland Heights, KY
12.1998

Skills

  • Claim Management
  • Microsoft Excel
  • Payroll Operations
  • General Ledger Management
  • Accounts Payable and Receivable Auditing
  • Error Resolution
  • Inquiry Requests
  • Vendor Engagement
  • Database Maintenance
  • Departmental Support
  • Check Disbursement
  • Monthly Reconciliations
  • Word Processing
  • Business Transactions
  • Conflict Resolution
  • Journal Updates
  • AR and AP Expertise
  • Workers Compensation
  • Bookkeeping Principles
  • Community Journalism
  • Customer Service
  • Web & Mobile App Development

Travel, Horses, Nature, Golf, Reading

Exploring new places, unplugging from routine and collecting experiences through travel is one of my favorite things to do.  Playing golf and being around horses challenges me in a variety of ways.  Putting myself in uncomfortable situations (this pertains to golf and horses) teaches me how to deal with stress and facilitates personal growth.  I have gained confidence and been extremely humbled by the game of golf and spending time with horses.  

Timeline

Accounting Assistant

Kentucky Golf Course Management
04.2002 - Current

Office Manager

Commonwealth Country Club
02.1999 - Current

Scoreboard Operations

The Cincinnati Reds
03.1997 - Current

Basketball Coach

Walton Verona Independent Schools
10.1990 - 02.2005

Bachelor of Arts - English Literature

Northern Kentucky University

Bachelor of Arts - Communications

Northern Kentucky University

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Sarah Sturgeon