Sarah Styles
Castaic,CA
Summary
Highly motivated to learn and grow within a dynamic environment, ready to support the team in achieving company objectives.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Honu Coffee
10.2024 - Current
- Managed day-to-day operations to fulfill performance quality and service expectations effectively.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Cultivated strong working relationships with staff to enhance team collaboration.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed and implemented staff shift schedules to maintain operational efficiency during high-traffic periods without surpassing budget limits.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Worked with local businesses and vendors to create collaborations
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Shift Lead
Honu Coffee
11.2022 - 10.2024
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Monitored food inventory and supplies to prevent waste.
Barista
Havana Savannah
05.2022 - 12.2022
- Delivered personalized product recommendations based on customer needs and preferences.
- Trained new team members in drink preparation, product knowledge, and customer service standards.
- Maintained efficiency under pressure by prioritizing orders and managing high-traffic periods.
- Built customer loyalty by remembering preferences, addressing allergies, and resolving issues effectively.
- Promoted a positive, welcoming environment through friendly and attentive service.
- Ensured cleanliness and maintenance of café equipment and workspaces to uphold quality standards.
- Demonstrated reliability through consistent attendance and punctuality.
Crew Team Member
Genesis Global Recruiting
02.2022 - 02.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members.
- Addressed guest needs, questions, or concerns to create an optimum experience.
- Worked well with teammates and accepted coaching from our management team.
Volunteer
Los Angeles County Sheriff's Department
08.2016 - 05.2021
- Volunteered with groups and organizations to help make measurable differences for program recipients.
Volunteer
Los Angeles Food Pantry
10.2018 - 03.2020
- Volunteered with groups and organizations to help make measurable differences for program recipients.
Education
Associate of Science - Social And Behavioral Science
College of The Canyons
Valencia, CA06-2025
High School Diploma -
Bishop Alemany High School
Mission Hills06.2021
Skills
- Telephone etiquette
- Relationship building
- Administrative tasks
- Administrative support
- Recordkeeping
- Analytical skills
- Scheduling
- Dependability
- Exceptional customer service
- Operations and Staff Management
- Staff training and development
- Labor scheduling
- Warehouse operations
Accomplishments
Graduated Summa Cum Laude, Member of the National Honor Society. Certified in Food Handling Saftey
Timeline
Assistant Manager
Honu Coffee
10.2024 - Current
Shift Lead
Honu Coffee
11.2022 - 10.2024
Barista
Havana Savannah
05.2022 - 12.2022
Crew Team Member
Genesis Global Recruiting
02.2022 - 02.2022
Volunteer
Los Angeles Food Pantry
10.2018 - 03.2020
Volunteer
Los Angeles County Sheriff's Department
08.2016 - 05.2021
High School Diploma -
Bishop Alemany High School
Associate of Science - Social And Behavioral Science
College of The Canyons