Developed an internal cost reference database allowing for faster and more accurate evaluation of project proposals
Utilized Bluebeam and PlanGrid to ensure project deliverables met standards and reduce rework
Worked with integrators to coordinate, plan, execute and close more than 80 various security projects across AMER and NORCAL
Established internal knowledge base causing a reduction in rework and increase in knowledge transfer
Helped integrate Smartsheet as the main platform for project tracking allowing more efficient collaboration with external stakeholders
Spearheaded establishment of enterprise project management team, capable of providing functions from strategic planning, standardization of processes, management of resource, risk, communication, change, to monitoring performance, building knowledge repository, and forecasting future project pipeline along with workload balancing for capacity planning.
Account Manager
Facebook Via Milestone Technologies Inc.
01.2017 - 12.2019
Established, initiated and optimized business development strategies based on company KPI's, product specifications, market data and budget factors.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
Created various Excel documents to assist with pulling metrics data and presenting them to give concise understanding of best placement for needed resources and creating deliverables for the team.
Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
Identified and documented project constraints, assumptions, business impacts, risks and scope exclusions.
Transformed project data requirements into project data models.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Project Manager
Facebook Via Milestone Technologies Inc.
01.2015 - 01.2017
Developed implementation methodologies to rein in project costs while meeting key milestones.
Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
Provided management for 100+ internal personnel, contractors and vendors.
Developed executive presentations and reports to facilitate project evaluation and process improvement.
Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
Team Lead Event Specialist
Facebook Via Milestone Technologies Inc.
09.2013 - 01.2015
Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Organized events for C-Level team members, reached out to stakeholders, ensured access for guests and hosts.
Promoted adherence to client-event requirements through effective delegation, prioritizing and management of all entire production lifecycle, from concept to execution.
Fulfilled contractual obligations, including communications, vendor coordination, schedule creation and budget administration.
Business Office Manager
Regus Corporation
01.2011 - 08.2013
Managed 100+ Virtual and Mailbox Clients, plus 30 in-house Clients. Conducted Audit Reports, Retainer Refunds, Cost Recharge Reports, and Clients Invoices.
Retained and developed existing client relationships and proactively managed the renewal and expansion process that resulted in new business leads and maximized client revenue potential.
Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Education
MBA - Business Administration And Management
Stanford Graduate School Of Business
Palo Alto, CA
06.2020
Bachelor of Arts - Political Science & Communications
University Of Oregon
Eugene, OR
06.2008
Skills
Project management
Operations management
Finance – Accounting
Executive administration
Data analysis
Budget – Risk – Knowledge management
Cross-function team coordination
Problem solving skills
Bluebeam Revu
SharePoint
PlanGrid
Computer-Aided Design (CAD)
CCure
Smartsheet
Google Workspace
Salesforce
Timeline
Technical Project Manager
Meta Via EOS IT Solutions
03.2021 - Current
Account Manager
Facebook Via Milestone Technologies Inc.
01.2017 - 12.2019
Project Manager
Facebook Via Milestone Technologies Inc.
01.2015 - 01.2017
Team Lead Event Specialist
Facebook Via Milestone Technologies Inc.
09.2013 - 01.2015
Business Office Manager
Regus Corporation
01.2011 - 08.2013
MBA - Business Administration And Management
Stanford Graduate School Of Business
Bachelor of Arts - Political Science & Communications
Logistics Operations Lead,End of Life/ Legal Hold at EOS IT Solutions at MetaLogistics Operations Lead,End of Life/ Legal Hold at EOS IT Solutions at Meta