Sarah Swander
Vibe By Sarah
INDIANAPOLIS,IN
1
Certification
24
years of professional experience
Astute Business Owner experienced in operations management, competitive analysis, and financial management. Achieved growth and innovation by capitalizing on trends and technologies to enhance business initiatives and meet sales objectives. High-energy Manager with strong team leadership capabilities, focused on empowering teams and exceeding sales and service goals.
Work History
Registered Behavior Technician
3 Months- Implemented individualized behavior intervention plans to support client development and skill acquisition.
- Collected and analyzed data to monitor progress and adjust strategies.
- Collaborated with interdisciplinary teams to ensure cohesive delivery of therapeutic services.
- Developed engaging activities tailored to meet specific behavioral goals for clients.
- Provided ongoing support and guidance to families regarding behavior modification strategies at home.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Owner/Stylist
6 Years 3 Months- Managed daily operations, ensuring high standards in service quality and customer satisfaction.
- Developed and implemented marketing strategies to enhance brand visibility and client engagement.
- Oversaw inventory management, optimizing stock levels to meet customer demand efficiently.
- Managed all aspects of salon operations, including staff management, customer service, and inventory control.
- Created a welcoming atmosphere for clients by greeting them upon arrival and offering refreshments or amenities as needed.
- Managed the financial aspects of the business, including budgeting, processing, invoicing, and expense tracking.
- Analyzed sales data to identify trends and make informed decisions for business growth.
- Trained and mentored staff, fostering a collaborative environment focused on professional growth.
- Coordinated promotional events to attract new clients and strengthen community presence.
Unit Clinical Tech
2 Years 7 Months- Monitored patient vitals, accurately documenting changes to support clinical decision-making.
- Administered patient care procedures, ensuring compliance with hospital protocols and safety standards.
- Assisted in diagnostic tests, collaborating with medical staff to deliver timely results.
- Maintained and sterilized medical equipment, enhancing operational efficiency and patient safety.
- Ensured a safe environment for patients by adhering to infection control procedures and proper equipment handling techniques.
- Improved patient satisfaction with compassionate bedside manner and clear communication skills.
- Maintained strict patient confidentiality, following HIPAA guidelines and clinic-specific policies to protect sensitive information.
- Facilitated effective communication between patients, family members, and healthcare providers to optimize treatment plans.
- Actively contributed to a positive work atmosphere among colleagues through collaboration on tasks such as inventory management or scheduling coordination.
- Worked with physicians and nurses in patient care excellence.
Licensed Cosmetologist/Skin Care Specialist
3 Years 11 Months- Provided exceptional hair styling and coloring services to diverse clientele, ensuring high levels of customer satisfaction.
- Conducted thorough consultations to assess client needs and recommend appropriate treatments and services.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations at all times.
- Developed strong client relationships, fostering repeat business through personalized service and follow-ups.
- Mentored junior cosmetologists, sharing techniques and best practices to enhance team performance and service quality.
- Built a loyal clientele base through exceptional customer service and personalized care.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Provided customized skincare consultations to enhance client satisfaction and skin health.
- Administered a range of esthetic treatments, including facials, waxes, and ensuring safety protocols.
- Developed and implemented personalized treatment plans based on individual skin assessments and goals.
- Educated clients on proper skincare routines and product usage to optimize results between appointments.
- Collaborated with colleagues to create a welcoming environment that fosters customer loyalty and retention.
- Monitored inventory levels of skincare products and supplies, facilitating timely reorders to maintain service flow.
- Evaluated treatment effectiveness through client feedback, adapting services to improve overall outcomes and satisfaction.
Owner/Special Occasions Styles & Updos
8 Years 4 Months- Curated personalized bridal styling experiences, aligning with clients' visions and preferences.
- Managed daily operations to optimize service delivery and elevate customer satisfaction.
- Delivered exceptional hair styling services tailored to client preferences and trends.
- Cultivated client relationships that increased loyalty and encouraged repeat business.
- Managed daily operations, ensuring efficiency in service delivery and customer satisfaction.
- Oversaw financial planning, budgeting, and resource allocation to optimize profitability.
- Designed and delivered personalized experiences for brides, bridesmaids, and families.
- Analyzed market trends to adapt offerings and stay competitive within the industry.
- Resolved customer concerns promptly and professionally, ensuring complete satisfaction with their overall experience.
Payroll Assistant
3 Years 1 Month- Processed payroll transactions ensuring compliance with departmental policies and regulations.
- Collaborated with HR to resolve employee payroll inquiries and discrepancies efficiently.
- Maintained accurate employee records within payroll systems, enhancing data integrity.
- Assisted in the preparation of payroll reports and documentation for audits.
- Streamlined payroll processes to improve efficiency and reduce processing time significantly.
- Maintained payroll information by calculating, collecting, and entering data.
- Verified timekeeping records and handled any discrepancies with employees.
- Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
- Processed new hire paperwork and documents.
- Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
- Updated employee files with new details such as changes in address or salary levels.
- Maintained accurate records of employee hours, overtime, and leave balances for precise payroll calculations.
- Maintained strict confidentiality of sensitive information while handling employee records and processing payments.
Education
Cosmetology License
High School Diploma
No Degree
Skills
Planning and execution
Health and safety regulations
Supervisory skills
Employee training
Data analysis
Appointment scheduling
Staff management
Human resources administration
Strategic planning
Certification
- RBT - Registered Behavior Technician
Timeline
Registered Behavior Technician
Grateful Care ABA
05.2026 - CurrentRead More
Unit Clinical Tech
Hendricks Regional Hospital
04.2022 - 11.2024Read More
Owner/Stylist
Vibe By Sarah
05.2020 - CurrentRead More
Licensed Cosmetologist/Skin Care Specialist
Tyler Mason Salon and Spa
08.2016 - 07.2020Read More
Owner/Special Occasions Styles & Updos
Self-employeed
01.2008 - 05.2016Read More
Payroll Assistant
Department of Health
02.2003 - 03.2006Read More
Ben Davis High School
High School Diploma
Read More
Pj's School of Cosmetology
Cosmetology License
Read More
Ivy Tech Community College
No Degree
Read More