Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sarah Tananaev

Silverton

Summary

Dynamic and reliable professional with a strong work ethic and proven customer service skills. Experienced in vehicle handling and time management, consistently enhancing guest satisfaction and operational efficiency. Recognized for building positive client relationships and maintaining a clean, organized environment, ensuring a welcoming experience for all.

Reliable service professional with solid background in maintaining vehicles and delivering top-notch customer service. Skilled in efficiently coordinating tasks, handling various types of vehicles, and ensuring cleanliness and order. Strong team player, adaptable to changing needs, and consistently focused on achieving results. Proven ability to enhance operational efficiency and contribute positively to team dynamics.

Overview

3
3
years of professional experience

Work History

Service Valet

Capitol Auto Group
05.2024 - Current
  • Enhanced customer satisfaction by promptly greeting and attending to their vehicle needs.
  • Demonstrated professionalism and excellent customer service, resulting in repeat business from satisfied clients.
  • Complied with company policies, local regulations, and safety protocols to maintain a secure working environment for staff and guests alike.
  • Reduced wait times for guests by effectively coordinating vehicle rotations during peak hours of operation.
  • Collaborated with fellow valets to optimize workflow, enhancing overall efficiency and productivity.
  • Elevated guest satisfaction by addressing inquiries or concerns with prompt attention and a courteous demeanor.
  • Developed positive relationships with clientele through attentive listening, clear communication, and personalized assistance when needed.
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Answered guest's questions about property amenities and services.
  • Maneuvered vehicles into designated areas to maximize parking capacity.
  • Drove varied vehicles, including luxury and sports models, safely and legally.
  • Parked and retrieved cars according to customer needs.
  • Escorted drivers to vehicles and helped load or carry large items.

Receptionist

Orchard View Veterinary Center
04.2024 - 05.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
  • Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
  • Maintained office and waiting room, keeping common areas clean and tidy.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Entered data from pet records and office visits into computer system.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Maintained current and accurate medical records for patients.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Produce Clerk

Roth's Fresh Markets
10.2022 - 04.2024
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Inspected produce to update and adjust pricing information.
  • Pleasantly greeted customers and provided prompt and courteous service.

Bakery Sales Clerk

Roth's Fresh Markets
10.2022 - 04.2024
  • Managed inventory and restocked shelves efficiently, ensuring product freshness and availability.
  • Anticipated and responded to customer needs, creating a welcoming environment for repeat business.
  • Enhanced store reputation by maintaining a clean and visually appealing bakery department.
  • Collaborated with bakers to ensure proper display of baked goods, resulting in increased sales.
  • Provided detailed information on ingredients, allergies, and nutritional content to customers, promoting informed purchasing decisions.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Checker

Roth's Fresh Markets
10.2022 - 04.2024
  • Assisted customers with bagging their purchases, providing swift and attentive service.
  • Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
  • Processed both cash and card purchases and returns.
  • Developed solid rapport with regular customers, fostering trust through friendly interaction and reliable service.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers in locating products, enhancing shopping experience.
  • Ensured accurate cash handling and balanced registers at end of each shift.

Courtesy Clerk

Roth's Fresh Markets
10.2022 - 04.2024
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
  • Assisted with inventory management, ensuring accurate stock levels and timely replenishment of items.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

GED -

Homeschooled
Silverton, OR
06-2022

Skills

  • Strong work ethic
  • Vehicle handling expertise
  • Reliability and punctuality
  • Clean driving record
  • Cash handling proficiency
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Team collaboration
  • Manual and automatic driving
  • Multitasking
  • Self motivation
  • Goal setting

Languages

Russian
Limited Working

Timeline

Service Valet

Capitol Auto Group
05.2024 - Current

Receptionist

Orchard View Veterinary Center
04.2024 - 05.2024

Produce Clerk

Roth's Fresh Markets
10.2022 - 04.2024

Bakery Sales Clerk

Roth's Fresh Markets
10.2022 - 04.2024

Checker

Roth's Fresh Markets
10.2022 - 04.2024

Courtesy Clerk

Roth's Fresh Markets
10.2022 - 04.2024

GED -

Homeschooled

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Sarah Tananaev