Summary
Overview
Work History
Education
Timeline
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Sarah Tepe

Delhi,OH

Summary

A committed individual eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details, and fostering strong customer relationships.

Overview

8
8
years of professional experience

Work History

Retail / Customer Service

Lululemon Athletica
Kenwood Towne Center
09.2022 - Current
  • Responsible for overseeing the daily operations of retail, including customer service, and cash handling.
  • Trained new associates on stocking techniques, safety protocols, and customer service skills.
  • Resolved customer complaints in a timely manner to maintain high levels of customer service.
  • Provided customer service throughout the entire process while addressing questions or concerns raised by guests.
  • Promoted company products and services to new and existing customers.
  • Attended staff meetings regularly to discuss changes or updates.

Babysitter/Nanny

Cincinnati, USA
04.2017 - Current
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Encouraging healthy physical activity by taking walks together or playing games outside.
  • Taught reading, arts and crafts and lap play to encourage intellectual development.
  • Using problem-solving skills to anticipate potential issues before they arise.
  • Tailoring activities based on the individual needs of each child under care.
  • Used organization and time management skills to multitask and keep children on set schedules.

Retail / Customer Service

Trinity Church Supply
Cincinnati, USA
04.2021 - 09.2022
  • Analyzed customer feedback surveys to identify areas where services could be improved.
  • Supervised and trained retail staff to ensure customer service standards were met.
  • Identified areas of improvement in customer service processes and strategies.
  • Provided excellent customer service by answering questions about product selection.
  • Provided customer service at the retail counter by processing payments, answering questions and resolving complaints.
  • Analyzed data from customer surveys to identify areas of improvement in client services delivery.

Education

High school diploma -

Taylor High School
Cleves, OH
05.2021

Timeline

Retail / Customer Service

Lululemon Athletica
09.2022 - Current

Retail / Customer Service

Trinity Church Supply
04.2021 - 09.2022

Babysitter/Nanny

04.2017 - Current

High school diploma -

Taylor High School

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Sarah Tepe