Sarah Terrell
Chesapeake,VA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated worker with exceptional communication abilities and customer service background. Dedicated to following any rule and guidelines set forth by the company. Pursues every opportunity to support team members and proactively address issues.
Overview
14
14
years of professional experience
Work History
Barista
Starbucks
10.2021 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks according to company standards to ensure customer satisfaction
- Controlled line and crowd with quick, efficient service.
House Manager
Self
05.2015 - 10.2021
- Created and managed a budget for a family of six
- Managed the day-to-day operation of home and ensured the schedule was followed
- Managed multiple schedules
Office Manager/ HACCP Controller
Leong Kuba Sea Products
10.2008 - 05.2015
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Created and implemented a HACCP and SSOP plan so that we were in compliance with the FDA
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Supervised janitors to ensure SSOP was being followed according to the plan
- Answered all incoming calls and provided customer service to all clients-this included via phone, email, and in person.
Education
Certificate - Administrative Assisting/Computer Applications
National Career Education
Fair Oaks, CA01.2005
Skills
- Coffee Machinery
- Retail Management
- Exemplary Customer service
- Data entry specialist
- Basic bookkeeping
- HACCP Certified
Timeline
Barista
Starbucks
10.2021 - Current
House Manager
Self
05.2015 - 10.2021
Office Manager/ HACCP Controller
Leong Kuba Sea Products
10.2008 - 05.2015
Certificate - Administrative Assisting/Computer Applications
National Career Education
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