Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hobbies and Interests
AdministrativeAssistant

Sarah Thacker

Forest,OH

Summary

Dynamic administrative professional with a proven ability to coordinate tasks and maintain organized office environments. Strong organizational skills enhance office efficiency and support team operations seamlessly. Demonstrated success in effective communication and multitasking, adept at addressing diverse administrative needs with precision and reliability. Committed to fostering a productive workplace through proactive problem-solving and attention to detail.

Overview

12
12
years of professional experience

Work History

Administrative Assistant

First Lutheran Church
06.2024 - Current
  • Prepared approximately 150 copies of a weekly bulletin and approximately 225 copies of a monthly newsletter, rewriting and organizing pieces into a visually pleasing and easily understandable format.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues and parishioners.
  • Managed phone and email correspondence and handled incoming and outgoing mail.

Customer Experience Banker

Huntington National Bank
02.2020 - 03.2024
  • Delivered exceptional customer service to approximately 50 customers per day, addressing concerns promptly and professionally to ensure client satisfaction.
  • Assisted customers with setting up or closing accounts and signing up for new services.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Educated customers on features and benefits of banking products and services.
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
  • Balanced teller drawers and ATM cash.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Counted, verified and handled bank deposits and armored car transactions.

Account Manager

Accounting Frontier
01.2019 - 08.2019
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Implemented new accounting software, leading to more efficient financial data management and reporting.
  • Gathered financial information, prepared documents, and closed books.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Used advanced software to prepare documents, reports, and presentations.
  • Maintained payroll information by calculating, collecting, and entering data for up to 50 client employees.

Certified Pharmacy Technician

Pharmacy Solutions
09.2017 - 12.2018
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into a minimum of 100 patient profiles per day.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Counted, measured, and compounded medications following standard procedures.

Education

Associate of Science - Accounting

James A Rhodes State College
05-2017

Skills

  • Accurate data entry
  • Experienced with digital tools
  • Workplace organization
  • Office management
  • Prioritization and scheduling
  • Systematic file arrangement
  • Strong spoken communication
  • Analytical problem-solving
  • Service excellence
  • Experienced in software utilization

Languages

Spanish
Elementary

Timeline

Administrative Assistant

First Lutheran Church
06.2024 - Current

Customer Experience Banker

Huntington National Bank
02.2020 - 03.2024

Account Manager

Accounting Frontier
01.2019 - 08.2019

Certified Pharmacy Technician

Pharmacy Solutions
09.2017 - 12.2018

Associate of Science - Accounting

James A Rhodes State College

Hobbies and Interests

  • Reading
  • Swimming
  • Photography
  • Volunteer
  • Travel

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